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January 2024 by angela smith
Avoid this location branch manger DO NOT LIKE BLACK PEOPLE she had my daughter in law trespassed from the location she does her banking at MIND YOU SHES A BUSINESS OWNER that move more money through them accounts then any member she knows so why treat a woman of profession like this ?
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January 2024 by Sarra Brown
Avoid this location racism from branch manager.I am a small business owner In 2022, I opened an account at your Lane Ave branch in Jacksonville, FL. Initially, my experience was positive until Jeannie assumed the role of branch manager. My interactions with her have been concerning and distressing.Jeannie’s responses are always dismissive, and commenting negatively about my spending habits. This made me uncomfortable and seemed judgmental.I firmly believe that Jeannie’s discriminatory actions, combined with personal animosity towards me as a member of synovus have led to unwarranted actions. As a young black female, I feel discriminated against and unfairly targeted.
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September 2023 by Elizabeth Carrillo
The manager is totally rude she was violating my personal privacy by looking over in my pocket book while I was looking for proof of documents. She has no kind of respect. Nasty customer service will never go back.
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May 2023 by Kelly Williams
Excellent customer service! Kind of restored my faith in customer service! Highly recommend banking at this bank.
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February 2023 by hwy20blues
It's the only place I have been to Jacksonville/ Orange Park area that is a big time bank thing with a small home town feel. The bank representatives are amazing the bank manager is absolutely phenomenal I love them they are so sweet caring you won't find that anywhere else.....
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November 2019 by Himir H
Professional at an all time high. Great location. Nice and generous staff.
