-
February 2024 by Ayrmon Wilson (dubland_b on IG)
Damien at the Normandy location is very helpful and knowledgeable. He helped me set up my account along with ordering my new S24!
-
November 2023 by Dwayne S Coley Sr
Very friendly staff
-
November 2023 by Deashella Benefield
Enjoying my communication company
-
September 2023 by Wayne Wilkie
I have been in the stores in the past and I have currently been working on the phone with Internet and online service tech and associates and I have been able to get my personal problems handled as long as you can spend the time to do so
-
September 2023 by Samantha Jo Pruett
I have been having internet issues for weeks but Austin got me taken care of in less than 20 minutes. Special mention to Christian who I spoke with on the phone and Ray who made sure I was confident with setting up my new tower. Fantastic customer service all around!
-
August 2023 by Jesse Milligan
The location charges a $5 service fee to make any payment in store so don't go there trying to pay your bill.You would think in this time of high inflation companies would be compassionate and not add hidden/extra service charges to just take payment.Took time out of my day to drive to the location I'm not going to pay $5 to pay them cash for my bill.This is a corporate issue and the type of thing that would cause a loyal customer to seek service elsewhere.
-
August 2023 by Henry Cooper
Homer was super nice and walked me through the process of switching from boost. They have a customer for life
-
July 2023 by Robert Bounds
(husband's Google). We've had TMobile for 20+yrs now. Customer service has always been mostly good, better yet over the yrs. I had to go in the store today to do a warranty phone exchange. While we've always had good service in there, the young man that helped me today was especially great. Knew what he was doing (needed him to transfer everything) but was also incredibly pleasant to deal with. Takes a while to transfer & tbh, I didn't mind one second of it.
-
July 2023 by Jennifer Webster
I always use this location for any of my T-Mobile needs. Austin was very helpful last time. I never have to wait and it's a pleasant experience. Thank you, T-Mobile.
-
July 2023 by Ann Dudley
Lavorn was so helpful, was able to come through for the clutch
-
July 2023 by Ann George
Great customer service. The problem was diagnosed & repaired for a good price. My tech support pro was just that, a real pro.
-
March 2023 by Robert Abbott
I recently switched from Verizon to TMobile. I was a Verizon Wireless customer for over 20 years but they have hit rock bottom. Poor service poor coverage. The staff at TMobile were awesome. Friendly and helpful. They showed me how to save big bucks and took time to help understand the phone. They were super busy but still were taking time help even with care.
-
February 2023 by C Hallmark
My experience here at this location was great. Brooke answered all of my questions and was very polite in doing so. I could tell that she has been doing this for a long time, as she was very knowledgable, patient and didn’t mind the extra time spent explaining things to me. I will for sure go back when I need anything additional and will also be sending my friends there as well!Thank you Brooke and TMobile ??
-
February 2023 by Dawne Gladden
Went in on 1/30/23 to transfer import my service to T-Mobile from Verizon. Dealt with Eric at this location very helpful, very friendly and extremely knowledgeable. Thank you Eric your kindness and willingness to help was very much appreciated.
-
January 2023 by timothy furner
I went to Tmoble with my wife. we dealt with a gentleman named Homer , he was a very big help a pleasure to be around if I had more money I probably would’ve spent a little more lol I highly recommend him
