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January 2024 by Carson “Ed” Wackrow
Won’t open the store during store hours
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November 2023 by Amanda Lin
Marcus at store #145D is amazing! He went above and beyond to help me return my WiFi AND had the best customer service. This guy needs a raise or some type of recognition. Thank you amanda
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November 2023 by Barbara Fudge
Tyrell, I must give a shout out to him.. Even tho I was not the customer but my mom n law was. I must say he had great customer service from the beginning to the end. Very helpful and made sure she got exactly what she needed . I can't say enough good about this young man . His voice and they way he represents himself is very professional but not so serious that he can't share a laugh He knows how to interact and make you feel comfortable. Thanks for all your time and help getting a new phone/ switched ?Great job Tyrell ??
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November 2023 by Shyanna Mach
I’m active duty and not from Florida haha and I thought that was going to be an issue when I brought my phone in to the store with a lot of weird technical issues Mr. Zeo helped me out A LOT!! I walked in with my iPhone 13 and walked out with an IPaD 50% off, updated router box (traded in the old one I had already), a FREE iPhone 15, and a rate plan change. I only paid $100 upfront for everything and the entire staff was so nice and helpful. They had good vibes as a plus too :)
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November 2023 by Christy King
I had an amazing experience at this tmobile. Tyrell helped me today and it was quick and easy! Thank you so much !
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November 2023 by Tyinthewonderland
First of all I had to get a new phone last minute after my iPhone 12 broke same morning. I was going to use it as a trade it and was totally distressed when I was unable to due to how bad the phone was damaged. With now having to find out I had to come out of pocket, Tyrell and the manager Zeo both worked with me to get a deal on my out of pocket cost for my newer phone. They were empathetic to my situation and tried their best to help me even through my tears! They were both sweet , kind and professional and honestly I will most definitely have this as my home T-Mobile store! I went back on Saturday and Zeo greeted me with smiles and I felt so welcomed and like I was a regular customer!
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November 2023 by Stephanie Chace
Great experience with Jack after T-mobile customer care transferred the incorrect line to a new phone. Jack helped us in under 15-minutes.
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October 2023 by Bee
Steph is awesome. Really appreciate the quality customer service and genuine care shown by everyone at this location. Thank you all.
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September 2023 by Jackie H.
Went in to see what an upgrade would look like for me and my wife, and get pricing for adding an additional line in the future for our son. Was told it would only be $8 each a month to upgrade ours, so we did. Got pricing on a future 3rd line and called it good. We then discovered after getting home that we had 3 new lines added, which took our bill up almost 75 dollars total as opposed to 16 a month. Will not be going back.
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September 2023 by Ace Wiggins
Just went in this store to make a substantial purchase. They have 1 person working up front on a Saturday. Another employee walked in after I've already waited for about 30 mins and doesn't even say hello. He walks away. The girl that was working was very snooty. You lost a huge sale. Do not shop for phones here. I walked out and they didn't even care. Obviously doesn't want my business. Be warned now. Don't shop here.
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September 2023 by Pryncess B
THE BEST EXPERIENCE EVERRRRR ! Hunter is amazing he was quick and easy I love the energy and beautiful smile I love them TMOBILE rocks
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July 2023 by Marnita Dunbar
Please let managers or top brass know that Keo B. Has done a job well done treated me like family. I am TMobile for life. People like Keo and Tyrell are hard to find. Please keep them.
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July 2023 by Mary McFarland
We were greeted right away. Zeo helped me with a question on my new Samsung Galaxy watch 5.
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June 2023 by Cavelle Lake
Tatyana provided me the ABSOLUTE BESTESTEST customer service!! She was exceptionally knowledgeable and patient and super kind, despite all of my questions. I even got a new Galaxy watch while I was there and she synced it to my new phone for me. THANK YOU BEAUTIFUL GIRL... I sincerely appreciated your smile and great service!!
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June 2023 by Carlton Baker
Tatyana give great customer service! I appreciate all the work she does!
