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January 2024 by Alesea George
The worker jad is awful he’s lazy
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January 2024 by Dawna Heid
Friendly staff
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January 2024 by L Coots
Brendo and Christian have saved the day and my 20+ years of service with t-mobile. I came into the store for one more try at troubleshooting my network problems. Brendo knew the solution and ensured we got it right. These two helped navigate the replacing of the devices and now smoother service. Thanks, guys! My life is easy in communication now.Side note: buy your phones from tmobile, not manufacturers or amazon. Could save lots of problems later....
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January 2024 by John Pretzell
Sales rep was obviously having a bad day.... they are always short on staff!
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November 2023 by Gayle Rains
Can't remember the name of the young man who helped my son-in-law and I, but he was kind and helpful. The store was very busy, but he took his time to explain the internet system with us so we know just what to do when we got it home. We did what he told us, and we had it up and continued with all my electronics in no time. It hasn't skipped a beat yet. I would recommend their internet service to everyone.
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November 2023 by Napoleon Thomas
Super slow service. I was told the wait would be 20min. An hour later we were still waiting. Then, the rep that was supposed to help us went to lunch so we left. Awful customer service. Dont visit this store unless you have a few hours to kill.
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November 2023 by Emily Le
Brendo he’s very hard work and good help customers. Thank you so much Brendo .
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October 2023 by Nikki L.
I’ve been wanting to switch to T Mobile for a while but I could not since my phone is still locked with my old provider, but JED E. (Mobile Expert) came to the rescue and made our transfer to T Mobile very easy. He even went above and beyond in helping us get the best deals in upgrading to new phones, trade ins, promotions and most of all have the best plan/line subscription there ever is. He is phenomenal!!! He is very knowledgeable, professional and very reliable in following up all your concerns. Our family could not thank him enough for his exceptional service. He definitely is a great asset to the T-Mobile team. More power to you and your team.
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October 2023 by Kris
Jed is not very helpful at all. I understand retail sales has to be exhausting but if that is what you choose to do then at least try and act like you care about your customers. I could not have felt more unappreciated if they tried. Verizon here I come.
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September 2023 by Donald Bartle
Been having Internet issues going on three weeks. Support is good but correcting the problem has been bothersome.
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July 2023 by Kristen rickert
They lied and I now have to lose over 900 in credits to be able to go on a non refundable trip since they didn’t apply the credits like they were suppose to and I lose all the credits if I pay off my device. I will be switching as soon as I get the money.
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July 2023 by Sally Goode Galarneau
Very helpful staff. Wish I had got his name, but he helped this 65 year old woman get an excellent deal on my new Samsung phone. He really went above and beyond and I left happy!
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June 2023 by Sally Galarneau
Very helpful staff. Wish I had got his name, but he helped this 65 year old woman get an excellent deal on my new Samsung phone. He really went above and beyond and I left happy!
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June 2023 by Kevin Snyder
Dante and Brendo took great care of me! Thanks for making it as easy as possible to get my new service and phones set up.
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June 2023 by Ashur Cook
Absolutely great service. I walked into purchase home internet and Kyle had me in and out in less than 10 minutes. Customer service 10/10 hands down the easiest experience I've had with any cellular company.
