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January 2024 by James Burch
Maybe they were just having a bad day but I asked them to check my tire pressure and they straight up lied and said they did when I could clearly see no one checked the PSI on any tire. I have a feeling if they can't sell you a new wipers, 5 different kinds of filters, tires and a new transmission their customer service goes down hill very quickly. Good luck
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January 2024 by Kate Pearce
Absolutely fantastic service. Super fast, super thorough, and extremely cheap compared to anywhere else! I will be back here for every oil change on every car I own.
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December 2023 by Alora Barnes
Take 5 gave me an amazing experience. Gage helped me into the bay , due to my inexperience of driving big trucks…. Once in the bay it took less than 10 minutes to change the oil and have me out. Also I really loved how they offered me water, very professional and I WILL be coming back !
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December 2023 by John Sapinski
Came in for an oil change on 12/9/23 at around 9am. First tech was nice but could not hear him as there was another older tech named Ken loudly griping about somebody owing him 10 dollars on a football debt. I could not hear the young man less than a foot away from me because of this unprofessional trainwreck of a person yards away. Asked politely if he could keep it down. He continued. Asked again less politely, he continued and got an attitude. Told the tech I was done here and that I would get my vehicle serviced elsewhere. I was the only customer in the queue on a slow morning, and yet I could not complete my transaction because Ken really needed that 10 dollars. As I left and explained it was too loud for me to do business there, Ken mocked me and told me it would be too loud for me in the streets too. To top it off, he left the hood half open, on purpose, hoping that it would open on me after I left. Here's the thing Ken. I am not conducting business in the busy streets as I have no plans to meet with your mother today. I am attempting to get service on my car at the shop which your company records will show I have been a loyal customer for over a decade. I don't even recognize you, I have been a customer here longer than any of you have been employees. And today, all thanks to Ken and his big mouth, I will be taking my next decades worth of oil changed to anywhere but here. Not picky, as long as it doesn't have a Ken working there. If corporate can get back to me and assure me that you are no longer working there, this will immediately change my mind. Goodbye Ken, and happy holidays.
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November 2023 by Amelia Brown
Early morning oil change. Ended up needing new filter and wiper blades. Was short and they were awesome enough to discount me a bit to help me out. Quick service, friendly, all smiling. Probably altogether took 15 minutes. Always love their service.
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November 2023 by Gynger Fyer
Always great coming here. They are professional, and quick. And they don’t try to up sale you on stuff you don’t need. If they recommend it, you know you need it. They also top you off in between oil changes. I love Take 5. Did I mention they give you a free bottled water while you wait! That’s a life saver here in Florida! I’ve been to the locations all around Jax as well as in Atlanta and they are all really good. The staff is also knowledgeable. They are the only people I take my Subaru to for oil changes. I trust them.
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November 2023 by R Cole
People amazing?. Best crew JAX. The negative is if you don't time it perfectly, you'll wait 30 min in your car in a long line. They go as fast as they humanely can, so it's not the people they just need more room and bays at times. 5 stars for the crew! Tip them well!!!
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November 2023 by American Rail Logistics
8924 San Jose, Jacksonville Fl. 32257.TERRIBLE EXPERIENCE!!This place is horrible, the oil change guy, can’t even call him a tech because he’s not licensed to ales my air filter off rips the filter and then tried to tell me it was already like that. I replaced the filter 4 months ago, it was brand new and not torn. He puts the filter back in and doesn’t tighten the bolts for the filter housing. I DO NOT RECOMMEND TAKE 5 to ANYONE STAY AWAY. These KIDS are useless and destructive. I’m only rating one star because you have to rate in order submit.
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November 2023 by Rade Obradovic
I was really happy with the service that I received today. Victor was super helpful and knowledgeable Regarding the different types of oil that you offer and which one he would recommend for my car. Initially, I thought he was just offering me the most expensive one because that’s what businesses do but he really sold me on it by explaining what the difference between synthetic and blend and the basic one are and how they impact my high mileage car. I was also really happy that Bella took the time to show me my dipstick with the oil level and even offered me a cold water. I will definitely be back because of these two Rockstars
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November 2023 by Sandy Burgess
Busy Saturday, plenty of employees but they were stressed and it showed. Employees giving each other a hard time, those who were hustling were annoyed at those who were not hustling. Lots of chatter including immature dialogue that served no purpose other than making more noise than needed and chaos.My car was still serviced quickly though and fully I think. I saw the new oil and filter go in. I need to check my other fluids to see if they were topped off. It was hard for me as a customer to even focus on what was being done to my car. I had to ask for tires to be topped off w air. Then the person who did it asked if the low tire alert was lit in my car. I said it wasn’t but tires still needed to be checked. It’s listed as a service on the receipt and indicated it was done but it wasn’t until I asked when they were done with oil. Sensors are not always accurate in older cars. The guy who did tires acted as if someone else should’ve done it already. Probably true, but they had not.This location is very close to my home but I will not be back due to the lack of professional behavior.Service: Oil change
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October 2023 by Kenya Jones
The convenience of get in and out rather quickly for an oil change is a good thing, but two experiences with Take 5 yielded in me taking vehicle to get the undercarriage cover repaired. The sad part about is that the tech at the facility try to repair it with a zip tie while underneath my vehicle and not saying a word about it to me. After my oil change was complete I pulled off the rack to see what they had done with the zip ties and needle nose pliers to discover that damage had occurred. While the entire staff watched me get out of my, crawl to the ground, inspect the undercarriage of my vehicle, while the manager sat there staring too I simply looked back at them with disdain. The exact same thing happened at another Take 5 location in South Carolina. Next time I’ll just go to the dealer where it’s actually cheaper and I won’t have to worry about damage to my vehicle….so this was the last time I visit Take 5! I will sacrifice the convenience of getting a oil change versus my vehicle being damaged.Service: Oil change
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October 2023 by Ashley Adams
They were VERY quick! I had a car in front of me, & I only waited 3 min. Once it was my turn, they did my oil change in less then 5 minutes and also informed/educated me about my engine filter and what happens if you don’t replace it/how often it’s supposed to be changed!! Total time spent was 10 minutes, not bad! Definitely coming back!!
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October 2023 by Deedra Daniels Onasanya
The staff were young energetic funny. Will definitely be a returning customer in 5k miles and will get my windshield wipers and oil changed. Thank you guys for an amazing experience. God bless you allService: Oil change
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October 2023 by Tristin M.
Bro if 0 stars was an option. I'm pulling in my car and this girl that works there keeps complaining that she be guiding me in wrong she said I ain't got all day... all she wanted to do was bitch about her job. Her names Bella
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September 2023 by Francis S.
In and out in a flash. Didn't try to upsell me stuff I didn't need. Used a coupon from online to save a few bucks. Highly recommend this place. Young people working today were kind and professional.
