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November 2023 by Mark O.
Honestly, I try not to come to this Target. They have everything that you typically need, but it's a very busy location within the St. John town center and it can be a struggle to get in and out of the area as well as to find good parking. I am reviewing mostly based on a recent experience. I typically like to place my orders ahead of time for pick-up, however when I did this earlier in the week, I arrived at the store just to be told that their pick up system was down. I was confused as to why I got the email stating my order was ready, even though I was unable to pick it up. You would think that the cashier could just manually check me out since they already picked the items for the order and had it sitting in the back... but for some reason they were unable to give me the items ordered. I was asked to come back the next day, or I had the option to cancel the order and pick out everything again myself from around the store. I guess not a big deal, but I was just annoyed with having used the time and gas to get there and coming home with nothing! It was so many items I opted not to pick them out myself. This is where things take a turn for the better, though. I spoke with a customer service agent named Aden who happily added a $10 discount to my order for the trouble. That was a nice gesture and was appreciated! I came back the next day and although I did have to wait around 15 minutes to pickup the order I received all of my items. Better experiences at other Jacksonville Target stores, but if you need to stop at this one, it will do. Just be ready for a crowd -- especially around the holidays!
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October 2023 by Juan G.
Just another target location! This one was actually a bit dirtier than the one by my house. But it is an ok location. Starbucks inside, dirty bathrooms, and some dirty isles, and some things thrown on the ground. Lots of parking. Good variety of items. We came today, a Monday around 4:45 pm. Lines were long, even the self-checkout ones. Value is usually good, depending on what you are looking for. I didn't interact with any of the staff today! Not many were seen around the store. 2 check out lines open, all self-checkout lines were open!
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June 2023 by Dee C.
Target does not promote the sort of products that I support...will NEVER shop there again! Too "woke" for me.
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March 2023 by Christina N.
You need to find a way to disable Drive up as an option for the day if you will not be offering the service!!!!! I would have made other arrangements instead of coming in the car with two sleeping toddlers and no stroller expecting drive up to be available since the app allowed me to check in as usual while driving in. Other than that we love Target!
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January 2023 by Misty M.
I love food, the end! Thank you Target for carrying more options and creating opportunities like this for healthier lifestyles. They sell out of her products quickly FYI. So To be continued.....
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June 2022 by Krystalynn S.
Returned a 6 month expired box of cereal purchased and they just put it back on the shelf. We've seen them do it twice now. Check your dates because target does not care if it's expired they just want your money.
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February 2022 by Sara G.
Very poor customer service. I was next in line at the self checkout here for the next open register. I just had a few items and usually go to a cashier however they were all full with people who had many items. For whatever reason the guy watching over the self checkout called me over. I thought it'd be to point out a open register I didn't see. No it wasn't it was to point out another area of self checkout with another line so I left items on a counter after speaking to him and left the store. Not going back to this location. It makes no sense to ask someone whose literally next in line and have to wait maybe 2 to 5 minutes to go into another line and wait even longer. 0 out of 5 for customer service.
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December 2021 by Cristian K.
They do not know how to organize the mens section. They never restock sizes, nor do they organize it in the right section. I don't know if it's lazy workers, or poor management not checking in on them to make sure things are done. Every time time I go, the mens section is always a wreck. It's never neat or organized. Please work on inventory management and displaying things properly.
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March 2021 by Jasmine S.
This target is RACIST. I excused the first time to the individual, as I was shopping in target with my mom and daughter and upon checking out my mom held her hand out to receive the bag the cashier just packed and the young lady decided to ignore my mother's hand and place the down on the counter. Smh. I wrote the second time off as my daughter and I was in the electronic department looking for a cell phone case when the security guard posing as a shopper stared our way. You see I've worked in retail for years so I know all about these tricks. But after today - which would be the third time as I ran into target to pick up tank tops and a sales associate appeared out of no where folding items that didn't need to be folding I've finally had enough and decided to call it how I see it. Disgusting. Do better target. Do F****** better.
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November 2020 by Kayla U.
First let me say, tonight I was admittedly an obnoxious customer. I had 3 returns that I finally made time to take in at 10pm at night. I had no idea if they would actually take my returns/exchanges as they were missing either tags or receipts. I was extremely lucky to be greeted by Chandler. He was polite and patient. He managed each of my returns, having to look them up separately. I offered to take my full cart of new items through a check out line. His response was, "We can do it here. We're friends now!" I mean, this was probably the best hiring choice Target has ever made!!! Great job and thank you for making a super pregnant ladies day so much easier!
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October 2020 by Jayden P.
Wonderful location, has a well lit parking lot and makes you feel safe. Has everything I need from clothes, groceries, healthcare, furniture, and more. The staff are also very willing to help you.
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October 2020 by Lil L.
Terrible, placed 2 orders for pickup and the first one took and hour and 45 minutes, and we waited for the second one for two hours just for it to day "Out Of Stock"
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April 2020 by Jeff T.
I decided to search the Target website for a tempered glass screen protector for my daughter's iPhone 8. Found what I needed at a good price. Paid for it and decided on the pick up option. The order was placed at 2:30pm and the order status said available for pick up within 2 hours. We arrived at approx. 6:30pm - went inside to the customer service / pick up counter. To my surprise, the order was cancelled by Target because the item was not available. When I placed the order, it showed available?!? When I paid for the item, it confirmed available for pick up within next 2 hours?!? Anyway, the young lady that helped me found a replacement item - had it brought up the the counter for purchase. Sadly, this should have taken 5-10 minutes and ended up taking a good 30 minutes. Also my good price ended up being much more. A huge flaw with the system Target.
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April 2020 by Stephanie A.
I just used the target app for the first time today and chose the option to pick up in store or drive by/pick up within 2 hours similar to curb side pick up! I must say it's an easy experience! The app is easy to maneuver and find your items. It'll tell you which target store has your items in stock and you can pick them up from that store in 2 hours via drive by/ curb side pick up! I thought this was genius. If you need to purchase items same day, then this is your route to go! My sister told me about this and how easy the app was to find the items you need, see if they are in stock and available for pick up in store or via drive by/ curbside pick up and then you wait 2 hours and go pick them up. I decided to check it out for myself. My mother and sister guilt tripped me when I told them I wasn't able to purchase any fillable Easter eggs or any Easter egg baskets. I felt bad because I have a small toddler. I got online to see if they fillable and predicable Easter eggs and I am surprised to says they do! They have a ton of Easter supplies! I bought some fillable and already filled Easter eggs along with candy for my son and husband as a surprise! I have enclosed pictures of the app. Don't be frighted it takes less than like 5-10 min to download the app. Make an account with target and start shopping. Afterwards you can drive over to the store and pick it up. I even sprayed all the items with Lysol before I put them in my back truck as an extra precaution to make sure no viral germs got on my grocery items. I even wiped all items down when I got home with a Lysol wipe one by one as a secondary precaution. Good luck and be safe!
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February 2020 by Lauren A.
This is arguably the worst Target I've ever been to. Such a disappointment every time I've gone. Staff is not helpful, and would rather talk to each other instead of helping customers. The customer service staff (a man, I didn't catch his name) was SO rude and told me to get in the end of the line because he didn't want to listen to my "story" of a simple return when I had already started being assisted by someone else that had to leave. Staff also has meetings in departments surrounded by customers, which I find so incredibly rude, distasteful, and unprofessional. When have you ever seen that before??? Never! Do not waste your time by going here, when the southside and beach blvd locations are much better. Edit: WOW, every single review states how rude and unhelpful the staff is. Not shocking!