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August 2023 by Robert N.
The Enclave appears to be great. Once you sign a lease that all ends. From May 1, 2021 to May 2023, The Enclave raised my rent over $300/month. HUGE RENT INCREASES and NO VALUE ADDED to the APARTMENT. So, at The Enclave, either pay the HUGE RENT INCREASES - or move. The WINDOWS SUCK at The Enclave. Almost tore my finger off!! The Enclave doesn't care. It's all bottom line. Then The Enclave sent me a BOGUS $360 apartment clean up bill. The Enclave did the same thing to my Mom when she lived there. The Enclave sent my Mom a HUGE MOVE OUT bill too. The Enclave will raise your rent tremendously forcing you to move. The Enclave will try to stick it to you again on the way out! No security at night. Cars broken into constantly. GEESE POOP EVERYWHERE! This is not a safe community or a clean one. STAY AWAY FROM THE ENCLAVE. Former resident Robert Niehaus.
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April 2023 by Doneisha J.
I've lived here since February 2021, a few staff left and new staff came in. I don't mind the Enclave, I never had a problem with staff, I am having a problem with all these new people feeding the geese, and there's poop everywhere it's annoying at this point. But overall my apartment is clean, maintenance always come when I need them honestly. They've replaced my dryer and AC when it became broken. They're responsive to me, I have not had any thing stolen from my car so not sure wha that is about. But other than the geese feeding I recommend it. The dog park needs to be updated though, my dog got fleas from it, it was terrible. I definitely don't go there anymore and it's a hole underneath the fence for the dog so they can easily escape, that's the only downfall I have. And if you have insects they'll get the guy to come spray your place. He only comes certain days of the week but he'll come. Hope my review helps.
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February 2023 by Destiny W.
I was going to move out of here and leave a 4 star review but apparently they do not care about security. Someone broke into my car last night and stole stuff out of it. Apparently this has been a problem for them for a long time now and they keep the gates open all day and only close them at night. This isn't a safe community. Not to mention the gates stop working all the time. So they are left open when broken and that's frequently.
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July 2022 by Sona A.
Window latches were broken since day 1, windows would drop down almost cutting your fingers off. Multiple work requests were ignored by management and marked as completed. Save your time, health and money.
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November 2021 by Destany W.
Oh also, we were charged for security because it is a gated community. However someone broke into the complex multiple times and robbed a bunch of stuff from people's cars. Then after that the gates just stayed open 24/7 and we still had to pay for the security.... We brought it to the attention of the main office and they said we still had to pay for security even though they weren't providing security lol.
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April 2021 by Sofia K.
Unfortunately I made of the mistake of not listening to the poor Yelp reviews when I had the chance. This complex gave me and my military husband so many problems when it came time for his deployment. Due to there staffs mistakes of incorrect communication they costed me and my husband over 800$ of doubled water and trash fees along with carpet and other random add ons. We went back an forth with the office manager Gracie who was very argumentative and manipulative. After a single conversation of one of their mistakes we started to see double charges of water and trash that made no sense for months we already paid for. It took tons of phone calls and emails being ignored and still was given nothing back. Kept our deposit and enforcing the payments with no explanation of why. We called to give a months notice of his deployment and they told us that without order paperwork we cannot give the notice. Then we called a week later and a different lady said that we could but now we would have to pay for the weeks difference when moving day came. Then when that week came we made the difference payment and they charged us a 200$ late fee. Now because of their mistake we had to pay for an additional week we did not live there and on top of that pay a 200$ late fee for not paying it on the 1st when we were told to pay on moving day when returning key for that week. We have also been called by mistake from the office and have heard them laughing and talking down on us without knowing we were on the phone yet. Me and my husband are both very understanding and easy going people so it took a lot for us to get to this point. Also a ton of bugs and mold if your okay with all of that, this is the place for you.
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December 2020 by Juanita R.
F**k this place. I've lived here currently 9 months and it's been THE WORST (:I've paid my rent every single month on time. My job f**ks up payroll THIS ONE TIME and I got paid a day later (the 4th) , so on the 3rd I went ahead and paid $1,114 out of the $1,605 that I owed... they charged me a $155 LATE FEE.... um b***h how tf does that make sense... if I didn't have the $$$ the 1st time around how tf are y'all gonna tack on another $155 .... I had paid more than 1/2 the rent but their greedy ass, money hungry ass land lord is charging me 9.6% of the $1,605. Keep in mind that FL law states that late fees should stay at 5% unless it's written in the contract..... READ THE CONTRACT BEFORE SIGNING A LEASE TO THIS SHITTY ASS APARTMENT!!!!Building 18, 3rd Floor, Our bathtub creeks like a mother fucker EVERY SINGLE STEP YOU TAKE cuz these dumb asses don't know how to build anything correctly The AC here is literally TRASH. My sister lived in building 8 and had the same problem. JEA gets expensive bcuz when you call the aprtmts maintenance... they put a band-Aid over the problem Your refrigerators ice shoot is not gonna work. My sister had the same issues. Ice just gets cloggedThe people in the office don't know wtf they're doing When I toured this place they showed me this nice ass apartment that they said would be like the one I was signing for... bitch in what realm... cuz the apartment I was forced into was this shitty one that looked NOTHING like the sample one I'm constantly getting emails from The Enclave saying that ANOTHER Car has been broken into. Sooo just bcuz it's a "Gated Community" doesn't mean you're securedDefinitely not worth the experience ass price tags that they put on each apartmentIf I could give 0 stars I would
