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April 2024 by Lexi Santos
I love this restaurant, but I never order it on DoorDash because the food is always either wrong or it’s cold. Today I was just really craving the restaurants food and placed a priority DoorDash order for two tacos, queso and a large Coke. I actually hate Coke and I would never drink Coke ever in my life. I started panicking because DoorDash won’t let you change your order once you submitted it, and the only option is to lose the money that you paid for an item that you do not want. I ended up calling the resturant (I would never do this and have never Jacksonville food workers are not nice in my experience) HOWEVER whoever she was was so so so sweet and so kind. she was so quick to fix my order and make my food for me correctly. Also the tacos wrapped in aluminum foil to keep them hot. That’s never happened before in my takeout experience with Tiana flats at any location before. And the wonderful woman/girl even wrote a nice little note/:-) on my sprite , I think that that this the best way to show you truly care as a company. Or else I wouldn’t take time out of my day to type a thank you message. Thank you to whoever answered the phone for me today :) <3
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April 2024 by Nicholas Letteri
They were busy but brought our food out to the table. Tasted great.
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April 2024 by Hot Chow
Shouldn't the delivery drivers ensure they are handing food to the proper person instead of setting it on the wrong doorstep and not confirming that it's at the right address? Why are delivery drivers afraid? Do they not want a tip?
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March 2024 by Mary W.
Pros: Greeted quickly & order taken promptly. Friendly front staff.Cons: Place looks dingy & looks like it needs a good cleaning. Ordered carry out, Chicken chimichanga. Now, every chimichanga I've ever had, no matter where or what state, was fried crisply. This one looked to have been heated on a grill. Instead of real cheese over it, there was cheese "sauce," like the stuff they put on cheap nachos! I was really disappointed. Won't go back.
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March 2024 by Jonathan Leffingwell
Excellent flautas. Friendly staff (Eros). Will be back!
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March 2024 by Akyana Jones
Always a positive experience and food was great as always. Love their queso.
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February 2024 by Suzy
Friendly staff, pet friendly outside, when i told the cashier i had a pet she offered a dog bowl, treats and delivered to our table. 2 entrees, 2 drinks and an appetizer for $20 on Saturdays is a great value. Love the hot sauces!
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February 2024 by Ellen Scovil
My first time there. I was greeted as I came in. The server/cashier was upbeat and personable. She walked me through the menu options and gave me time to make a decision. She took my order and I found a table. The dining room was very clean.My server brought out my food and made sure I had everything I needed. Throughout my stay she would come and check back in to see if I needed anything.The portion was very big (burrito)and came with tortilla chips. I got the combo, which came with a drink and a side. My side was their guacamole.The burrito was delicious. It had the right balance of ingredients. The guacamole was superb; It tasted freshly made. The Chips were crisp and didn't taste greasy.Overall a very pleasant experience. I'll definitely be eating there again (and again).Wheelchair accessibility: The restaurant is wheelchair accessible.
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January 2024 by Will
New ownership, new menu is terrible. No more whole wheat or powerlite. If I want junky Mexican food I’ll go to an authentic Mexican restaurant. Stopped coming years ago after the changes.
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December 2023 by Bruce Fry
Food is excellent as always. Second time at this location and still 6 months later the employees don't know how to turn the ceiling fans off. No one wants to eat dinner in 20° weather what's wrong with you people?Why when it is 60° outside you have fans going full blast over most of the tables?
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December 2023 by Aaralena R.
Food was awesome and done very quickly, service was great and overall good vibes. And for those who put 1 star, go eat taco bell and see if thats any better.
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December 2023 by Julie Warrenfeltz
I have probably had 200 tacos from this location... today, I noticed there was about 1/2 the beef on the taco that usually is there. All lettuce no beef. And WHAT is going on with the kegerators at the Tijuana Flats locations? This one was down too! That makes 2 Tijuana Flats locations in 2 weeks without draft beers. At least the service was better than the South Mandarin location.
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December 2023 by Bummy Honey
From the time I walked in to the time I left I had a GREAT experience. The team went above and beyond to greet and connect with guest. Keep the store stocked and clean. While providing excellent customer service. I traveled all the way from Atlanta just to get a taco from this location! I look forward to coming back to visit Miranda, Jamaal, Jody, and Brian!
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December 2023 by Dan Kineke
Great Service, Super Food, Very Clean.
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November 2023 by Katrina H.
Chips cooked in old oil. Yuck- not sure what else to say but this is supposed to be 85 characters.