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March 2024 by Donna Engelbrecht
Hands down the BEST Tires Plus! I trust them 100% with my services. I never have to question any recommendation of items needing fixed on my vehicle. They are always honest, polite and do a phanomenal job. Thank you!!!!
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March 2024 by Tammy Heathouse
They where very helpful
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March 2024 by Lorenzo Mejia
Pushy the whole time I was being upselled. After over 15 years doing business at this location over four cars. I bought my tires at Costco You can tell the change in management
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February 2024 by Logan Teate
Terrible prices and slow service. 3 hours and $100 for an oil change.
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February 2024 by Charles Edelman
The person at the counter,Billy I believe,was extremely helpful and I appreciated the fast service also ..
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February 2024 by Lelia Mackin
Robert was a knowledgeable sales person. Told the truth.
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January 2024 by M Hays
I had to go to 4 different tire shops for them to figure out why my two passenger tires were leaking air. This tires plus has absolutely no clue what they are doing. They told me that my tires were old and had less tread than they actually did. They told me that was the reason they were leaking so bad. I went to discount tire on phillips highway and they were kind enough to look at my tires and found the problem to be 2 bad valve stems. They told me my tires were still good and safe to drive on. The valve stems they took out had worn holes into the sides of the stem. If you want to be taken for all the money you have than by all means go to this tires plus and they will take advantage of you. If you want a trustworthy tire company that is honest then go to discount tire. These tires I have were originally installed by the jax beach tires plus location who wouldn't replace the stems either.
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January 2024 by Benny Barrow
There are new people and it was a better experience. I am a 20 year customer.
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December 2023 by Charles Coker
After purchasing tires from Tires Plus Jacksonville Beach for years and purchasing warranty on the tires, I have returned flat tires 4 times. They always seem to find a reason not to honor the road warranty and state that I must buy a new tire. Additionally, they tend to be rude about the process. I would warn anyone buying tires from these people that they will NOT honor their warranties.
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December 2023 by AMB Brun
I will never go back.I Took my son’s car to change one tire, they told me I needed to change three, which I did for the security of my kid. 5 days later, the front tire they changed exploded when my son was turning after stopping in a red light.They change it, but they told me that I need to pay for their technician to change the tire and a road hazard insurance for the new tire, and tire disposal fee. So, if I didn’t pay for the tire, is because I paid for an insurance, so they didn’t take any responsibility for the service I got with them. They put my son’s life in danger with that tire. Plus very poor customer service. I am attaching a picture on how the brand new tire looks
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December 2023 by Ray T
Beware, they are SCAMMERS. They will say you need new lug nuts and charge you an extra $150 to profit off of you. These people are NOT to be trusted with your business. I should have trusted my gut instinct; I knew something was off when I met the guy at the front desk. You have been WARNED!
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October 2023 by Kinita
The only reason that I gave 1 star is because Billy tried to show a little bit of customer service and put my tire back on my car after his partner had an entire adult temper tantrum and kicked over a bucket of supplies in thier work area. I went for a simple tire plug. STAY AWAY from this place if you have designer caps.. My cap was stripped, They took off the completely wrong tire. To add insult to injury, I was only offered air to the actual leaking tire. My broken cap which I now have to spend additional money to replace, No repaired tire and definitely No apology from the rude co-worker who showed no accountability for using a torque on the designer cap which caused it to swell up and strip.This place is a JOKE.... I am a out of town customer, and this has been a horrible representation for your business chain.Service: Tires
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October 2023 by Hank Groff
Great place to get oil changes and tires. They did forget to place a cover on but called me and I went back to put it on.
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August 2023 by Leah Smith
The guys who helped me out at the front were awesome and very helpful. Bob was super great and helped me get some money back from another place that had messed up a filter. Coolest dudes in town.Services: Auto engine diagnostic
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May 2023 by Hilary Meador
I worked here for a year and the "new management" will do anything to lie and make a sale. no coupons unless u get a credit card app, has techs *except Chris he is good* that recommend things that they don't even know how to repair with no experience or training, cannot properly balance tires without doing it 2 times, will make sure u never get a free alignment check they will tell u everytime u need one. they sell lifetime alignments but never want to do them and will tell u it needs suspension parts and then the new store manager pushed all of our clients we had out the door and wanted to charge double just because they were female and didn't know any better. stay far away and please go see my people at Ponte Vedra! This store will be honest and true ? Jax Beach has lost its quality people. Nothing but crooks and techs that have no training except the one guy if he is still there. Chris is the only master tech they have. his opinion is the only thing u need. the rest have no clue. u might as well take ur car to a backwoods mechanic. Desperate for sales...yes they are. #whistle-blower. They have no cars for a reason...and even when u change the wipers brand new they will still say u need new ones. they lie about not repairing tires as the new manager quoted "we are in the business of selling tires not fixing them". Stay away if u love ur car. they do not care about customer only sales and making sure u spend as much as possible. honesty has disappeared from Jax Beach Tires Plus