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March 2024 by maros zitny
Had my alignment done on my 2022 sprinter van. Guys were super helpful and got my van finished in few hours
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February 2024 by Armando Quintanilla
Costumer services very nicely, labor job so intricately. need improve honestly care.
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February 2024 by Christine Alicia Bush
I made an appointment for new tires. A guy who walked in after me, no appointment, was out before I was. After 2.5 hours, I finally got up and asked how much longer it'd be for my car, which I had seen sitting parked back in the lot for half an hour. When I asked, I was told they're working on it now. I pointed out it was sitting in the lot. Guy went "to check," and came back with the key and paperwork. "Oh, he just finished it up..."Also was sold on an alignment because "it's recommended when you get all 4 new tires" the report showed they didn't adjust anything, so I paid over a hundred dollars for nothing to be done because they recommended it.
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January 2024 by Jennifer Alongi
Greeted and helped by Nick. Very friendly. Fair pricing. Clear communication of cost. No pressure sales.
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January 2024 by Bridgette Devaughn
Courteous, thorough and timely
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December 2023 by mx solano
Quick professional assistance. You feel like a valued client.
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December 2023 by Mike Walker
Professional, and fast service ALWAYS!Nick and his team are well trained and equipped for every repair I throw at them.Thanks guys!
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October 2023 by Tremayne Johnson
Schedule appointment at 10am. Never received phone call car was ready. I went to check on car 4 hours later not ready. I looked around and see 1 car in bay. Save your money if you're on Normandy. Go to Big Chief or new tire shop across Street. I know next time.
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October 2023 by D Saldi
Pretty ridiculous experience. Waited 4 hours yesterday to fix a flat only to find out at the end of the 4 hours that I needed to replace the tire. Had no issue with that it is what it is ended up replacing both rear tires. Returned next day after ordering tires EARLY the previous day and come to find out they can't find the tires. I guarantee the tires were used on another car the previous day. These guys are extremely unprofessional and unorganized. Terrible experience.
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October 2023 by Jonathan Branch
Great service and friendly staff. Called them on a Saturday about an oil change and alignment. Was able to make an appointment for the next day. Yup, open on Sunday. With a battery test they gave me, I found out my slow start was not engine related. So, oil change, battery replacement, and 4 wheel alignment in two hours and 20 minutes.
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October 2023 by Eli Bonita
Beware of sales/specialist not being honest. Make sure you are properly informed of what your vehicle needs and the cost for each damage. I do not trust this location. I will not do business here again.
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September 2023 by Sebastian Jorge
Let's take advantage of women. My wife took the car in for a standard oil change.Hours later she was informed they, tires plus employee, had broken the plug on the oil pan ,Ok , they said they , tires plus, was going to fix it since they claimed responsibility, that was fine ,The next day , she went to,pick up the car. Now given the circumstances, we being customers for 20 + years, you would suppose they would offer no charge for the oil change, we were inconvenienced at their cause . But I'm guessing since my wife doesn't know about cars . They proceeded to tell her , they just paid for a new oil pan . And that the car was old. So the attendant insisted she pay the bill. Well , seeing I have 5 other cars that I have serviced there , they will pay for this , by losing my business. Totally . I'm sure there are plenty of other service centers that would love my business and not insult my Loyalty . This 70 dollars just cost you , tires plus , all my business, my sisters business, my 2 sons who own cars , and my bosses business trucks . To bad your customer service sucks .
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August 2023 by Harley Harrison
4 tires and an alignment. The guys are busy but they do good work, and they're willing to help.
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June 2023 by Paul N
Not the best customer service. They have a way of othering people. Also the price was way out of the ballpark. I drove 2 minutes and get half the price and better service
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June 2023 by Perry
I called Tires Plus to have a tire fixed they told me to come on over I'd wait 30 minutes. Took me 7 minutes to get there and when I did he told me I needed to leave the car or come back in three to five hours and they may be able to get to it.Having an account at this store, this is unacceptable for a flat tire. I went across the street to Big Chief tire, I waited 10 minutes and I was gone within 30 minutes completely satisfied. The real kicker to the story is they charged me $20 less than what Tires Plus would. I'm opening an account with Big Chief tire.