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March 2024 by Christopher Zvorsky
My issue was identified and repaired in just a matter of a couple of hours. I was pleased with the competence and the pleasant news of staff
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March 2024 by Jill Lachance
Awesome service this morning. I drove up having an issue with pressure in 1 tire and after asking if they were booked if possible could they put 4 new tires on for me. I don't recommend drive up w/o an appt, however timing was everything this morning getting in quickly. I spoke w/Bobby about some of the research I did and he set me up with a great tire price, installation, alignment, etc. in 1.5 hours. Bobby was helpful and friendly. Later spoke w/Steve and had a great attitude as well. I have been a customer before a long time ago with an older car at another location and it was good, but if needing any service again I will be back to this store.
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February 2024 by Drema Woody
Very nice people
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February 2024 by Samantha Zima
Zack W. was so knowledgeable and efficient during my tire repair! He even took the time to show me how to change my tire in the future. My hero!
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February 2024 by Brenda Carter
I needed a tuneup and the young man Sebastian called and told everything I needed done. I recommend this place for the impeccable service I received.
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February 2024 by Pierre Fortune
Paid $709 Saturday to fix the fuel injection and three days later the problem is back. It’s so frustrating. I really hope these people know what they’re doing. I feel like we just wasted time and money.
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February 2024 by Kathy Stanberry
I visited this location previously & was satisfied. This last visit i went in for maintenance. When checking out, I was charged $500 + dollars. When i questioned it, I was told they installed a new battery without informing me . Requested old battery & he refused to give it to me. Never going back
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January 2024 by Sandra Owens
They check your tires for free.
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December 2023 by Dale Manning
I rarely want to leave a one star review as I think there is often more positive than negative in an experience however my experience has been poor enough that I have decided to leave the dreaded one star. I was charged for a free brake inspection and when I got home and actually reviewed the invoice is when I caught it. I should have caught it before but that was on me. I called in, received a phone call from the manager the next day and was told a check was issued. A month goes by, no check in the mail and I called in again. I was told it was issued the day after the phone call from the manager and it arrives between 10-20 days after it was issued... we were well past the 20 days so I had to call my credit card to dispute the charge. I still haven't seen the check in the mail so I highly doubt it was ever issued in the first place. I had this store replace my rear brakes less than 2 years ago and have been since disappointed with the service that was rendered then. Initially, I was ok with paying the money but was still frustrated as when I went to take my rear tires off they tech had cross threaded at least 3 lugs when they put my tire on. When they replaced the lugs they didn't have the right kind for my car so my hubcaps have not ever been able to be screwed back on because of it. They didn't use any anti seize on any of the components so rather than the rotor just coming off, it has been rusted to the hub and required a bunch of persuasion with a hammer and a bunch of PB Blaster to loosen it up. There was no brake grease used either which has me wondering why they charged me for shop fees when it doesn't seem they used any. I would never recommend this location for anything. If you want tires, go to Discount Tire, if you need mechanical work, based on my experience I would tell you to go to a local shop that actually cares about the work that they do. I will say that overall I have had a pleasant experience talking to the sales guy that runs the cash register in the front but that is the only positive experience I have had. I do hope they provide a better service to any customer in the future but they have permanently lost my business and any chance of me recommending them to others.
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December 2023 by Jess Lewis
I had THE best experience with Bobby and Sebastian! I came in frantic with a barely blown up spare tire on needing a new one asap to even make it home and they were both just amazing. Very knowledgeable and helpful with the car stuff I absolutely don’t understand and are just genuinely nice gentlemen who helped me when I needed it most! My new job is right down the road and they officially have me as a customer as long as they are working here. Thanks again guys!! Y’all made my day
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December 2023 by Char Ervin
Brought my car in for a value cover gasket replacement also timing beltI had already brought an alternator back in May just recently I had to buy another one due to oil leaking STILL!The worst experience I’ve ever had .. also the I took it to another shop they told me it was the valve cover gasket than I call tire plus they said it’s another part that I wasn’t aware about which I understand that the leak just started but there was no resolution I didn’t even want them touching my car againThe phone even kept disconnecting the guy only called back one time than I kept calling back & no one answeredTHE WORST !
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October 2023 by Jessica Sizemore
I went into this repair shop about 3 weeks ago for an engine light on. The whole process is taking 3 weeks to be resolved. There is very poor communication and very little understanding as to what was going on. By week one my car was diagnosed needing a new turbo charger. The following week waiting for the part to arrive my car sat there for over a week not even being worked on. When the part arrived on a Tuesday they had not even started the work until Thursday when I attempted to get my car Thursday night I was told my car needed another turbo charger that I’d have to wait until Saturday to get my car. I finally received my car on Saturday only to have my check engine light come back on 3 days later. When I made an appointment with the shop this Sunday I arrived and the Manager Sebastian refused to even look at my car because it was Sunday and my warranty department wasn’t open. So the issue is still ongoing. This man clearly doesn’t want to work he doesn’t communicate and has terrible social skills. If you need work on your car I would not recommend working with him. Especially if your car has a warranty on it I definitely wouldn’t go here.. I spent weeks stressing and losing money. While they keep trying to get more money out of me trying to start a new claim for a current issue that was never completely fixed. Save yourself the stress
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October 2023 by gee Tee
Appointment for 9/30. Dropped cat off the night before.Front tire and alignment.Get a call saying I need 4 tires. I was expecting to buy a second, but four? I only have 25,000 miles on the car, with two tires replaced at a better tires plus locatuon, at 7500 and 8500 miles.When I get the call that it's finished, he tells me I need and oil change (sticker would have showed I just had one done) and a battery charge (I mean seriously, isn't that what an alternator does). Most of my settings were off (seat, lights, etc..I did a cash/card payment, and after the transaction was completed with the till closing, Sebastian still had the money in his hand then put it into his pocket. I am no expert, but have worked retail management in the last 14ish years, and I don't see why that would happen. I was surprised my invoice was in their computer.
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October 2023 by Arnold Mendoza
Dropped car for alignment and tire rotation. Got a call that car is ready for pickup. Paid service and went home. Two days later found out that car tires had never been rotated ( marked tires front and rear) and I asked for the alignment report, they can’t find it.
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September 2023 by M Greene
James got me in and out quickly and professionally. I appreciate that he gave me different tires, prices and ratings. I needed high mileage tires and he got me a good deal on a tire that was specifically for high mileage. They had cheaper tires but he explained I would pay less in the Ned and I am very happy with his service and the tires. They need more people like him in the world.
