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March 2024 by Jeffrey Kuhr
Outstanding work and customer service
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March 2024 by Loyd Terry
The employees were friendly, prompt, and very professional.
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December 2023 by Trey Bennett
The manager Michael is a great guy. This is the best Tires Plus in America. Good Customer Service is a rare thing these days and Michael is a true professional. It's a shame he's a Gator fan, but I'll forgive him for that.
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December 2023 by Rod & Elizabeth
Sold us $2,000.00 tires that were initially very noisy. We complained and they said they can do nothing. 10 months later worn out with around town easy driving on a Volvo XC60. They lasted 9k miles and would not give any credit or refund. Discount Tires is much better with customer satisfaction and service. They even give a refund if you are not satisfied with the tires. I called the manufacturer and they were helpful and sympathetic where Tires Plus could care less. Never again…
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October 2023 by Eddie Hilliard
Was quoted 60 bucks for synthetic oil change and 30 for tire patch. 60 bucks for the oil, 10 bucks for the filter. 7 bucks for labor 2 bucks for discharge. Absolutely nickel and dime to death. $30 for a tire patch. All ended up costing me 128 for everything. With all the fees and surcharges stay away from this place.Service: Oil change
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October 2023 by C Zam
Allison came in the clutch! My mother broke down in Neptune beach and she lives in Palatka. It was almost 6 and needed some urgent help. Allison clearly had issues happening as some nut job was recording inside but she was there to help my 74 year old mother. I appreciate the assist Allison. Thank you again !
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October 2023 by Edwin Torres-Sierra
Great people they do Awesome job I'm telling you after I had taken my car to a different shop tire plus found the true problem and fix it and now my wife is happy with her car Happy wife happy life.THANK YOU TIRE PLUS...
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October 2023 by Tammy Heathouse
This is the absolute worst place that I’ve ever been to for an auto repair. I took my car up there because my air conditioner was not blowing cold. It would go cold, and then it wouldn’t go cold. I took it up there once they told me that it was the Compressor $1500 actually $1800 later a month later doing the same thing took it back another $300 then I took it up there today and they told me that it’s gonna be another $1600 because it’s another part that they needed which it’s doing the exact same thing that it didn’t. I took it to him the first time, do not use the store ever . I guess this is what they say when you go to a place and you’re a woman and they take it vantage of you. I should’ve read the reviews before I ever took my car there.Service: Air conditioning
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August 2023 by Sharon Shin
Went to replace all four of my tires. Dropped my car off at 9 a.m. to which the store manager told me that the car would be done at lunch time. When I came back at 2 p.m., they hadn't even started on the car. When asked when the car would be done, they simply said "I don't know" and couldn't give us an approximate time. When we told them we just want to put our old tires back on and not take their service, they said they could get the new tires on in 30 mins. What a joke. Terrible service and terrible quality. Would never return here.
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July 2023 by Michael Smith
They have a solid staff and great mechanics. I would trust them to solve the root problem of my auto concerns and not just throw parts at the problem. Not the fastest service, but I understand quality work takes time. Thanks
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May 2023 by Riley Butler
First experience seemed sketchy, which aligns with several other reviews on this location. My tires were a month and a half old when I brought my vehicle in for a flat repair. My tire had a screw in the tread. About 30 minutes after drop off, I got a call that the tire couldn't be repaired, and I would need a new tire. After telling them, it was a new tire, and that I would see if I could just fix it myself, the man who called me, told me to hold on while he double checks with the mechanic about fixing the tire. I showed up, and the tire was still on my vehicle, screw still in the tire. It would appear that they decided I needed a new tire before they even assessed the tire. I stood and watched the technician perform the flat repair from removing my tire to reinstalling it without any issue. Clearly a shady business trying to scam customers.
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May 2023 by Jonathan Johnson
Tim, did an amazing job helping me with my hitch issue. Thank you so much. Greatly appreciated!
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May 2023 by Sarah Crawford
We had a flat tire and the tow truck brought our car here. They took great care of us and changed the tire within just a few hours and got us back on the road. Great customer service! Thanks again!!!
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May 2023 by US Navy Guy
First experience seemed sketchy, which aligns with several other reviews on this location. My tires were a month and a half old when I brought my vehicle in for a flat repair. My tire had a screw in the tread. About 30 minutes after drop off, I got a call that the tire couldn't be repaired, and I would need a new tire. After telling them, it was a new tire, and that I would see if I could just fix it myself, the man who called me, told me to hold on while he double checks with the mechanic about fixing the tire. I showed up, and the tire was still on my vehicle, screw still in the tire. It would appear that they decided I needed a new tire before they even assessed the tire. I stood and watched the technician perform the flat repair from removing my tire to reinstalling it without any issue. Clearly a shady business trying to scam customers.
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May 2023 by Michael Borders
Disrespectful.saying truck was to long to do alignment they just pulled it in shook the steering wheel and pull it out I watch the guy while he was walking back and forth to the front desk and to the truck and the manager was a saying need new tires. I said dude just need an alignment trying to sell me tires for more money
