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November 2023 by Sonia Lebron
This particular location always helps me this store Always answers the phone Always helps me Always answers all my Questions This particular location always helps me I have another storage at another store and they never answer the phone and they are never helpful don't ever want to help me always look at me like an inconvenience this store Always answers the phone Always helps me Always answers all my Questions and I went to my other storage to pay and I saw that my other storage the lady that Run that store got employee of the month and if You ask me She does not deserve that She never do nothing that looks to me that is worthy of such recognition and I have been with both stores for a long time I really believe that someone else deserves something like that more that has put more hard work into it. This makes me so mad I want to call corporate myself I never get help from this store they always dismiss me is the lim Turner location Beach boulevard is the best in my opinion they always do everything in their power to do anything and everything they need to do to make sure they help anyone I've seen it with my own eyes every time I come there or every time I call they always ask me if I need anything just ask at least they answer the phone and I always feel safe and I know my things are in the right place I need to move all my storage this way I'm tired of seeing lim turner do this to me and I have friends who say the same thing make me sick to see such negligence for work :(
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August 2023 by Wewe Wilson
Always good. Friendly. Both of them. Clean. Helpful. Always, always, always very willing to help the first ones to ask you if you need help. And they have even encouraged me to move my storage from another facility to here because I enjoy this facility so much. Really and truly it was the customer service that made the difference
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August 2023 by Michael Bozich (pigman712)
The staff is super nice. The lady at the front desk is always greeting customers with a smile, and she never fails to put a smile on my face. Super kind, and the lady in the front is working so hard. She definitely deserves a raise or at least employee of the month. Ty guys so much for everything you do
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August 2023 by Kid to Kid of Jacksonville
The customer service was great and they were very nice to my son and I.They were able to get done exactly what we needed to get done and we were able to get in and out with exactly what we needed.
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August 2023 by Kayla Salem
I had to go in to change my payment method and Davmarie and Rachel were very helpful! Great customer service!
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August 2023 by Deborah Ward
My name is Deborah and, I rent a storage space at the Beach Blvd, Jacksonville Fla. location.HONESTLY, the BEST? management team, ever !!!!!!!DavMarie you are awesome...Thank you !!!!!!!
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July 2023 by Stanley Williams
Always nice! Very helpful! Always have an answer to every question I ask! Even helped me find more storage when they didn't have what I needed at first. Then I was able to move my things the very next day! Will pass along to my associates for future business needs!
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July 2023 by Zackary Mccallister
Was so helpful! Prices great! Adds a personal touch to each person they interact with! I would recommend 10 out 10 for sure will be doing business with them again!
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July 2023 by Kayla Deen
The customer service was outstanding and the prices were great compared to the other places I was shopping around!! Definitely recommend!!!
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July 2023 by Jay Crews
I work late night shifts and Recently rented a storage unit here and have discovered multiple people are using the units as personal bedrooms to stay in (hints the all night heavy traffic) I don’t feel safe and now have discovered a medium size hole in my storage unit wall looking right into the next storage unit next to me (that was not there when I agreed to rent my unit) I am not very comfortable keeping my belongings here (to say the least) and the girl that runs the place seemed to be very spaced out when I asked her what happened to my wall just overnight and did not seem to have much concern I don’t recommend this place maybe a different location will have better management or a different place all together
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April 2023 by Carlos A Jaramillo
This Saturday that happened I decided to pay two months in arrears that I had ..... when I arrived at u-stor I asked that the candodw that they put in when you are behind in payments be withdrawn ... everything was going well so far .. ..the worst thing happened when I opened the unit....I discovered that someone had drilled a hole through the wall of the neighboring unit...and they stole all my construction tools. Mechanics' tool. New camping tent....my daughter's new portable crib......when I complained to the office, the only thing they said is that they didn't know anything.....aaa but the woman Latina who works there. The new administration told me that they had fixed the hole in the wall... how is it possible that they called me to tell me to go and pay the two months in arrears but they didn't call me to tell me to go check my things that someone had made a big hole in the wall .... the new administration is covering the person who is stealing
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September 2021 by andrew mandarakas
They have always taken good care of me
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May 2021 by Alice Lee
These are just the nicest and helpful ladies and I really appreciate that! Sadly you just don't seem to find that very often anymore. I also like the security they have there. You of course have to put your code in to get in but also when you want to get out. I like that and of course the security cameras. Great job ladies ? and U-Store!??
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April 2021 by Kathie Dyal
The manager was GREAT !! She took the time to listen to my needs and showed me several options. She found me the perfect unit at a very reasonable price.
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April 2021 by Daniele Cornuet
I am a previous employee but now I am a customer with the U-Stor on Beach Blvd in Jacksonville Fl. You couldn't ask for a better company for your storage needs. From pricing and customer service. The best!
