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November 2023 by Sarah McHugh
Got my hair done at the salon with Laila. My hair was in ROUGH shape and I was so self-conscious, but she put me at ease. She made my hair look *exactly* as I wanted and I couldn't be more pleased.
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November 2023 by Whitney Katz
Long review, I know. I made an appointment with Danielle, and I was having a very hard month with issues of my hair falling out, and I already felt upset and sad. I dyed my hair, and something went wrong, and my hair clumped up so bad that I was not able to detangle it. having issues already with self-esteem of my hair falling out. I had to add this awful experience that I caused. I went in humiliated and wearing a hat to cover up my mistake and broke down explaining what happened and what I was going through to Danielle. Being vulnerable with a stranger is very hard, but all I got in return with sympathy support and caring. which I have needed for a while. And it was just very nice to have that at the time of my need. Danielle assured me that she was able to fix it and make it look good. After she was done, I was more than excited, happy, and relieved. She did an amazing job not only as a person but as a hairstylist. I felt confident and beautiful when I walked out, and I will forever be grateful for her and will be a returning client with her In the future. please give mad props to Danielle. I appreciate everything that she did.
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November 2023 by Brittny Shay
Yazzmine does an amazing job on my wax and tint!!! She does them exactly the way I want. I wouldn't consider going to anyone else!!
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October 2023 by Janice C
I had a great experience at the salon with Laila! She carefully listened to my ideas and executed exactly what I was looking for! She gave me the best haircut and blowdry, she was very sweet, and I am so thankful for her. Thank you, Laila!!! :)
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October 2023 by LaToya N. Smith
The store was clean and the staff was very friendly and helpful. They have everything you need when it comes to cosmetics. There was really nice young lady that helped me match my foundation she was so kind.
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October 2023 by Goose
I had a baby 4 months ago and didn’t wear makeup my whole pregnancy. I went to put on what I had and it was expired and made my skin break out horribly. I went in and Chase helped me get color matched and find a new product that would fit my new postpartum skin and when I applied it in the car I saw the old me again and almost started crying!! Thank you so much Chase!! This tiny interaction has made the rest of my year seem so much brighter!! Also thank you for being so sweet when I was clearly so frazzled and out of sorts!!
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September 2023 by Camille Young
Emily was extremely helpful, kind, patient, and insightful. I came in wary about switching brands, but she was absolutely wonderful at color matching and finding products that met (and even exceeded) my needs. Ulta needs to give her a raise she is amazing!! ?
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August 2023 by T B
Disappointed, I made a purchase yesterday and was due to get a free gift. The associate took out a bag and scanned it and said its not for this purchase. She noticed they ran out of free gifts and told me that I couldn’t get the free small bag. Im tired of me making purchases and are due a gift and always told they don’t have it. Its disappointing to the customer because they make purchases because they like the store and hate it when those gifts are not in stock. This is like the 4th time this has happened to me. I was told I could buy 60 more dollars worth of products after this happening to me like 4 times. Will not be coming back here or any Ulta stores .
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August 2023 by Bailey Kelly
Laura was so kind and helpful. I am very insecure about my skin, as I have rosacea, and she patiently guided me through the processes of picking out a concealer. I left feeling much better about myself— Laura is certainly in the right profession! I'm so grateful for her assistance!
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August 2023 by Naomi Russ
Yazzmine love how she did my brows done for the first time made me feel great
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June 2023 by Mal Quinn
This is the second Ulta location I've been to. Ended up finding more judge-y workers.Not a bad location when it comes to product, they have good stock and it is clean. They have a good amount of employees behind the counter.Although, relating to the security reviews, I overheard the "security guard" (which I agree with another review, doesn't even look like a real competent security guard) gossiping with another employee about customers, something about a mom and her daughter needing help and the security guard was saying something about how "they were at the back [of the store]" and "needed help" something something and complaining about them. And the employee riding along and agreeing with the obvious smack-talk the security guard was saying.I think I looked somewhat presentable. I'm glad- or else I probably would've gotten watched like a hawk, although I was only there for less than 5 minutes because I got what I needed and got out of there asap because hearing that conversation was disheartening. I don't know their names but the security guard was dark colored, black hair, wearing a puffy security coat. I got greeted by her immediately upon entering the store that sounded genuine, especially after I gave a warm greeting back. But I'm willing to bet that if you don't look a certain way and cleaned-up, she would not have greeted you happily and kept a very close and obvious eye on you as inferred from her "conversation" and other reviews left on this location.Didn't stick around long enough to get more information about the store to write about here, but... definitely wouldn't go here if I didn't look decent/dressed up. Time to start ditching beauty in-stores like this and Sephora because the workers (although not all of them, but there's too many to excuse) seem to be very judgmental.Please do better with staff. This should not be occurring, and I understand workers have lives and complaining about the job isn't the end of the world because yeah we all need money... but at least have some decency and do it after-hours and don't judge so easily- or at least make it not so noticeable. And I can tell she loves judging people the way she was talking as if it was a new episode of Housewives. How embarrassing for you.
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June 2023 by Ja Nel G.
I love going to Ulta for their selection and sales on fragrances. The last time I visited the Roosevelt location and the security guard was a little off putting. My husband took me in to buy a few fragrances for Mothers day so we smelled a few until I picked the ones I wanted. She just watched us, as well as followed us around the fragrance area the entire time. When I finally decided what I wanted no one was around to help so my husband essentially “put her to work” and had her go find someone to come open the cases. It was a very uncomfortable, uninviting experience.
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May 2023 by Caitlin Rulien
Ulta did a great job working with me and my bridesmaids the morning of my wedding! Between hair and makeup both, their work was excellent (in both price and quality).
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March 2023 by vann farnell
Yasmine did the most amazing eyebrow wax and tint. She did exactly what I asked and they turned out better than I ever could have expected! Thank you!!!
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March 2023 by Vashna Liana
Got my brows done and loved it! Yazzmine was my arch expert and she was amazing. Will come back again!