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December 2023 by Jeremy B.
Today my wife and I planned to visit UNTUCKit to purchase 6-7 shirts for the new year. Two male clerks where in the store. One gentleman was very pleasant the other was so incredibly rude to us we just left. Feel bad for the clerk having be around such a person. Ended up spending $$$$ at Mens Warehouse where the experience was stellar. Will never buy anything from UNTUCKit!
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November 2023 by Eduardo Cortes DDS, MScD
A lady in the store don’t allow me to try anything because she is ready to close the store 7:45pm.Terrible customer service ever.
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October 2023 by David Higgins
Wish I could give 0 stars. Was excited to go in and buy a shirt or 2, and see if there was anything I liked. The girl working there was the single most off putting person I’ve ever met and flat out rude. It’s like she didn’t give a damn if I bought a shirt or left. Asked if I could try on a polo shirt because idk how the brand fits me, she told me I could only try on their demo shirt… a long sleeve shirt that definitely was not the same material. Figured they just didn’t want my business and left feeling worse than I came in as someone else pointed out as well. 0/10 will not give a try again in the future.
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September 2023 by Charbel Sakr
Young lady could be friendlier if she wants to sell more
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August 2023 by J B
The most unfriendly worker I’ve ever been across in any industry. Came in looking to get a few shirts and so put off by this man here I want nothing to do with this label.
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July 2023 by Bryan
Wish I could give zero stars. Walked in to the store wanting to buy shirts - no greeting no ask for help when I was looking around. Saw they had a selection of whiskey that they were standing around while staring at their phones. Felt more judgement than anything. Walked out of the store feeling worse than I came in. I like the company but this specific store and it’s employees are trash.
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July 2023 by Tom O.
I walk into the store, one employee behind counter, he never said anything. I said hello, he said hello. So I stand corrected, he did say something when prompted. No asking what I needed. I decided to untuck it and leave. A little energy expended would help. From here on in it is normal shirts untucked for me. If I have to use a pair of scissors I will cut off my tails before going back to this store.
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November 2022 by Nora G
Sales people were rude and not helpful, they had very little available to try on, in normal medium sizes. Also the store smelled terrible, like musty and funky. They should probably switch out their "manly" fragrance sprays to something less noxious.
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November 2022 by Danny Bernstein
The podcast ad in the haunted house was unskippable and it was so traumatizing that I threw up everywhere
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January 2022 by Arthur Leary
Very little inventory and after checking the different sections could not find one shirt under $89. Found the same shirts online for $55. Why? I guess they are pushing guys to buy online. Waste of money to have a brick & mortor store like this. The one and only employee in the store was very nice though.
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July 2021 by Steve Higginbotham
Small inventory. Too expensive ..for the avg.Man.. Will not return...
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May 2021 by John M.
A clothing store a specialized is and shirts that are meant to be worn untucked. I could almost see this as an episode of "Seinfeld" where Kramer has a crazy business idea. The only difference is, this business idea kind of works. While at work I might have to wear a button-down shirt properly tucked into a pair of dress slacks, however, outside of work, I have often wore my shirt untucked. This place definitely caught my eye and maybe take a look inside. They have some pretty cool merchandise. I would definitely recommend a visit to the store. Unleash Your Inner relaxed person and who knows, maybe you will feel like you are on an episode of "Seinfeld." 0 hopefully, it will not be that particular episode where Kramer was dating the girl who made Jerry wear the pirate shirts on the talk show. Shirts untucked are cool, pirate shirts, no matter how much we think it would be cool, truly is not.
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June 2020 by Cheryl Nicholas
Mandatory face mask are overstepping your boundaries with your customers, hence why the store was empty with the exception of your two associates.
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June 2020 by Ginger Foo
Stellar Customer Support: My husband just ordered a polo shirt from untuck taking advantage of the latest sale; it came quickly, shirt was great - he wore it once — and somehow ruined the shirt. This AM I connected in a chat with Tracy Krauter, mgr. for the Untuck store in Jacksonville FI. She checked with an SME for solutions to help me. When it looked like a bust she informed me she would send a shipping label for the return of the damaged shirt and replace it at no charge. Seriously never expected this. We’ve been buying from untuck for several years — and typically online. The UX is stellar and support always great — but this was incredible. Talk about going the extra mile—this is why we are Untuck fans. Tracy Txs so much again for all your support.
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June 2020 by Ginger F.
My husband just ordered a polo shirt from untuck taking advantage of the latest sale; it came quickly, shirt was great - he wore it once -- and somehow ruined the shirt. This AM I connected in a chat with Tracy Krauter, mgr. for the Untuck store in Jacksonville FI. She checked with an SME for solutions to help me. When it looked like a bust she informed me she would send a shipping label for the return of the damaged shirt and replace it at no charge. Seriously never expected this. We've been buying from untuck for several years -- and typically online. The UX is stellar and support always great -- but this was incredible. Talk about going the extra mile--this is why we are total Untuck fans. Tracy Txs so much again for all your support. Back soon for another shirt.
