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July 2025 by Joe
Is this the only store where asks $3.99 per label printed to ship with them? A pack of A4 paper can be bought with that money.
I will avoid this store to work with ASAP — so greedy
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July 2025 by Jennifer Grisham
Honestly, the best UPS Store I have ever been to! The associates and manager are so nice and so helpful! Thank you to the Oakleaf UPS Store team!
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July 2025 by Amber Powell
When did it become a thing when the employees no longer help you but you are directed to help yourself at the kiosk?
Response-
Thank you for responding. What would help is clear communication from staff about what policies are changing and why—especially when regular customers are suddenly being told to self-serve, even when the store is empty and staff are available. I'm happy to speak more if it leads to meaningful improvements, but I've already tried raising this in person and was brushed off. I miss the personal service that made this location stand out.
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July 2025 by Миша Журин
Paid for two day delivery, they delivered five days
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August 2024 by Kenneth Roberts
This store charges $5 to print a label for FREE Amazon returns stating no charges to have UPS Store print and apply label...
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August 2024 by Brittany Gray
Me and my baby brother came 4 minutes late to try to print one page of something and the upfront clerk was willing to let us in but she checked with her manager and he sent us away. He was very rude when two people were just in there before we were there. I am understanding that people are ready to go home and don’t want to work past their time to lock up and go home but he was just trying to print his parking permit for college. We had no idea what time they closed on Saturdays, so we were begging politely and asked if we could just print something (you can check the cameras) very fast. I have tap pay so it would’ve been easy and he could’ve locked the doors no problem so I understand the low star review. He also seemed he was in a bad mood as we just approached the door. Everyone has bad days but if you can’t handle having bad days within a job that deals with people on a daily basis, do not work customer service.
Also to add, the store closes at 4:30, we arrived and tried to open the door at 4:34 not knowing they closed at that time on Saturdays.
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August 2024 by Regina Saxton
Went here to send a pair of shoes back but didn't realize the label needed to be printed so I asked if I could just go ahead and print it there and was told it would be $5.32. To print ONE page. I absolutely could have paid it and just got it done, but that is just absurd! Will never use this UPS again. I usually go to the Roosevelt location and they're great.
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August 2024 by Tamara Jones
This store charges double than the other UPS store in our same neighborhood. Their prices are very unreasonable with very long wait times. $5.32 just to print one page when UPS Oakleaf charges $2.39. They are price gouging us!
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July 2024 by Shenavian Burns
I love this store! They are ? everytime! I had to send 10 large boxes to a business...Not only did they unload the boxes, but when we found out they were to expensive to return, they reloaded them back in my truck without complaint! Guess, what? I bought pizza for the whole store to show my appreciation..They are super nice and professional...Btw..it always smells soooo good in that store! Great job folks...So appreciated!
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June 2024 by Jo Logie
great customer service thank you new associate Christopher
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June 2024 by James Wallace
Very fast and friendly service!!!
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June 2024 by Brielle White
I came to this location at 2p for a notary. I let the associate know what I was here for and she went over to a guy in the back who stated "No". When she came back she said they aren't doing notaries right now because they stop doing them an hour before closing.
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June 2024 by Helen Ahrendt
The gentleman helped me with an Amazon return when I was supposed to wait at the self-service station. His kindness was appreciated as I was not feeling so great.
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May 2024 by Sabrina
Everything was perfect
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May 2024 by Heather Rice
Soooo over priced and just rude!
$6.00 to print 1 piece of paper!
No thanks.
