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January 2024 by John Wallace
Ups is no longer at this address
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October 2023 by Albert Broadfoot
Friendly people, great prices, and easy to get in and out!
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July 2023 by Destani Stratton
UPS sent me to T FORCE I recently had the unfortunate experience of dealing with this shipping company. I bought a bathtub surround from a different store, and when it didn't work, we HAD to ship it back with freight. I went through UPS went sent me through this company. Let me tell you, this company is a complete letdown. Not only did they fail to follow through on their promises, but they also billed me an unexpected amount and not even CLOSE to what they had told me when I made the pickup request. They said they would call me when they were 30 minutes away so that I could meet them and sign for the package shipment and write the check for the delivery. I got NO call and NO confirmation that somebody even picked up until I arrived home, and the package was GONE. This lack of professionalism and disregard for their commitments was highly frustrating and caused significant inconvenience and delays on my end.Moreover, the WORST part was the unexpected bill they imposed on me! During the initial and secondary phone calls, we agreed on a set price of $230.01, which I was fully prepared to pay. However, when I received the invoice, I was billed OVER $1,000! I reached out to their customer service, expecting a prompt resolution, but was met with indifference and a dismissive attitude. This blatant disregard for their own agreement left me feeling cheated and taken advantage of. In all, this whole situation is horrible, and this is a complete rip-off! I will not be paying over $1,000 for something they said would be $230!! I STRONGLY ADVISE NOT to use this company as they are a complete rip-off and lack any sort of honesty. And their customer service is HORRIBLE and will do NOTHING to rectify THEIR OWN MISTAKE!!!
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December 2022 by Michael McPhilomy
All my paper work was prepared prior to arriving which made my visit easier for all office personnel. Entire staff was pleasant and very helpful.Even Dock personnel was very quick and professional to unload my single pallet of freight..I highly recommend and I will be using again in near future.
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February 2022 by Dean Kilroy
Great bunch of people working hard to get freight in and out as fast as possible, and in great shape.
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December 2021 by godly herb
Good service dirty building
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August 2021 by Mark Bongiovi
HORRENDOUS. I had to cancel my order due to their extremely high level of incompetence. Initially never called me to schedule a delivery. I had to call them. Then they scheduled it and never showed. Come to find, “they never assigned a driver to it” And was then told to wait for another call back. Ridiculous. Will never buy a product that runs through them again.
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August 2021 by Austin
Nice people
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June 2021 by Clayton J. Patterson
As an expedited transporter contract runner I have two issues1.) Their dispatch out of Illinois said the trailer we were supposed to collect to transport wasn't for us and they got the our company name wrong in the first place2.) I ordered a package from my phone company and they use ups for transporting their goods I suppose and it's currently sitting at their JAX terminal in Jacksonville FL expected on 05/10/21 the package is going to central FloridaPure laziness and zero customer service
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September 2020 by Carlos Roman Trucker
UPS is a joke, customer service phone line is a joke, the website is a joke and the outsourcing needs to stop! The phone line takes you in loops with the horrible automated service. Package left 18th and no updates but now the 22nd it will arrive today but I’m trying to schedule a pick up or different address per my choice membership so that’s another joke in itself. Automated service just hung up on me for the third time so now I’ll have to call businesses to find out what delivery service they use since I’m not wanting to deal with these fools.
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July 2020 by michael day
My freight was in excellent condition, on time and people where friendly!
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June 2020 by Mark Bass
Awesome place and people
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June 2020 by Michelle Sloan
The people who work here and kind and professional!!!! Special thanks to Brittany!!! You made my day 3000 times better!!
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April 2020 by Ahmed Abo Eldahab
For all truck drivers never ever deal with ups if you are owner operator you will lose money and time drop off trailer for pick up leave it 2 days after that drop trailer again for 2 days to drop off with out detention pay specially this facility the worst one never ever deal with ups u will lose money and time you lose one week for only one trip it’s better stay in truck stop without load than get load for ups
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December 2019 by YOUR CHOICE TOTAL COMMUNICATIONS
Very good
