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July 2025 by Chona Dela Torre
I feel at home and always have good service , very polite and good communication. When I walk in no question ask the staff instantly help me right away. ...
.thank you so much for good service and good staff service
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July 2025 by surfinbird71
Super fast service, no wait. They don't pack refrigerated products like my medicine unfortunately. But they shipped my other box quickly.
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June 2025 by Greg Anderson
Older lady is sooo slow and wants to chat with very long line. Get her help.
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June 2025 by Clay G
One of my favorite ups stores! They always have it well staffed and there is never a wait. Very friendly service and clean store as well. THANKS!
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May 2025 by Ekaterina Kokoreva
The service was excellent, and the staff were very helpful.
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May 2025 by Magdalena CM
Good customer service
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May 2025 by IT
poor service and rude staff
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May 2025 by Maha Aljefri
This is Reem Jefri, the same person who was refused service at your store on May 7th, 2025, before the UPS reported closing time of 7:00 PM. The response left on my previous review is simply inaccurate. If the store had been closed, I wouldn’t have been inside waiting to be served. I entered before 7 PM, and no one informed me the store was closed until it was my turn in the queue. At that moment, I pointed out it was still 6:58 PM, which your employee did not dispute.
I strongly encourage you to review your security footage before responding publicly with incorrect information. There are more professional ways to address customer concerns than denying facts and undermining trust. This experience has been disappointing.
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May 2025 by Joe Louise
DO NOT WASTE YOUR TIME GOING HERE! THE WORST CUSTOMER SERVICE!
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May 2025 by Gina
Excellent service. Always helps with all my needs. I recommend this location to all.
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May 2025 by Claudia Zamora
The staff is very helpful.
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May 2025 by dan castro
Very good services for printing, Shipping and best place for amazon returns, I always prefer this location.
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May 2025 by Reem ALJefri
This is the worst UPS store in Jacksonville and going there was a mistake ! I do not usually leave reviews, but it is the only way to react to what happened. The person who works there is always unprofessional and I stopped going there for months. Unfortunately, I had to go there today as It was the closest store to me and I was running out of time ... I wish I did not. I was waiting in line for 3 other people ahead of me. When it was my turn at 6:58 pm, the manager (The only person in store) said that he was not going to serve me because the store is closed. I was the only one left and I had a huge box with me. The person ahead of me who was about to leave thought he was joking but apparently, he was not ! Keep this in mind next time you visit this store and good luck dealing with him !
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August 2024 by Claudia Ramirez
Visited during my lunch break to have a document notarized and found the people there very warm and professional.
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August 2024 by Shadow Black
Very friendly staff! They make dropping off packages quick and easy. It seems like it might be family owned which is why I come here over any other location.
