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October 2023 by Sally Hintz
Great service and after care. If you need tech support this is the place.
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September 2023 by Ja Lowery
If there was a 6th star, these guys would definetely deserve it! Fair pricing, quality products, outstanding friendly customer service...what more is there to say? I've got 2 laptops and 2 PCs from here and I wouldn't shop anywhere else. Satisfied customer for life!
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May 2023 by Timothy Haynes
I ordered a desk top and could not get help setting it up. A camera was included but no information on how to mount the camera. I call and still no help. I order a laptop and still waiting for delivery of over one week. Hopefully, I can get a refund.
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May 2023 by Ashish Gupta
Best place to buy a used laptop. The best rates and prices are awesome. Also, sales guys are cool ?
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March 2023 by Max Warren
Astonishing how this place is rated so high considering my recent experience. I dropped off a computer for a diagnosis, and it was not looked at for over 48 hours. They did not find the issue wrong with the computer. Instead, they recommended outstandingly overpriced services that were already recently done to this laptop. They also failed to diagnosis the computer for any specific issue, so I decided to take it back to avoid it collecting dust in their shop.
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December 2022 by Jay Gordon
I recently bought our son a computer online with them, and was going to pick it up.....but then got covid. As we live hours away, I was not able to pick it up in person and was worried we wouldn't have our son's main present for Christmas. AJ understood my situation and they were awesome about kicking into gear and shipping it to me. Arrived earlier than I expected and in great shape. Definitely recommend Urban Tech and thanks to all who helped!
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December 2022 by Sonya Jones
The staff is great and knows about the computer very well especially the young woman that works there. She has been very helpful with every issue that I've had with desk top and laptop devices , when I don't understand the computer talk she breaks it down for me to understand.
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March 2022 by Erin Gordon
We get all of our computers for business from Urban. They sell the best refurbished laptops, monitors, phones, and even mouses! I have saved thousands of dollars on computer equipment and gotten top-notch macbooks for fractions of the cost. They even come with warranties and support. I highly recommend all small businesses setting up a business account at Urban in Jacksonville.
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March 2022 by The Lazy HOA Gardener
They are fast and reasonably priced. If you have a DCPS student you can get a refurbished yoga book for under 100.00. The staff is nice and very helpful.
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March 2022 by shawnta harris
I've been there a few times now, for my church and for myself. Most recently, I went to find a laptop for myself and AJ helped me. She was very sweet and answered all million of my questions! What she didn't know off the top of her head she researched for me. She did her best to help me make an informed decision. Mr. Jonny is great too btw!
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March 2022 by Ullyria Rae-Leigh
Every time I have been here, they always do their absolute best to help me. Very knowledgeable, very helpful. Won't go anywhere else for a computer!
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February 2022 by NinjaAce
6 stars. helped me build my first pc and was really friendly!
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December 2021 by Tara T.
I sent my friend Timothy Daniels to get his computer set-up. I've used you 3 times and been happy. He's been run through the ringer. Set-up but ruined his battery. Then 2 weeks to get battery. Sold him battery and don't tell him or help. Hp cord for dell isn't working. So now after all this he still can't use the laptop. This is a person who is not savvy. I'm sooooo disappointed. He's just trying to get connected. I've never seen such careless care of a customer.
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September 2021 by Erin Gordon
All businesses should know about Urban Mining. Not only am I able to purchase refurbished Macs for our employees at 1/2 the cost, but I also can recycle and repair outdated technology. Highly recommend AJ. She’s wonderful to work with. ? ?
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August 2021 by L A
Great place for good used equipment with great prices. I've bought two PC 's and a few monitors from these folks. Always work and they're always very helpful.