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March 2024 by Charlie Griffin
I’m new to Jacksonville.I was in that area today.The lady that waited on me was nice but the lady to my right was aweful.Talking to the customers in line like they didn’t mean anything to her.I cannot believe this lady feel like it’s ok to talk down to people when you are supplying a service.This is your job.What I donot under understand is why would you want to be so unkind to people.How are you able to still have your job?Do you believe in God?That was my first and last time walking in there because one thing I do no is you don’t talk or mistreat people.
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March 2024 by Sarah Rain
Anyone saying anything bad about the service at this post office just had a bad situation and it has a bad attitude because these women are phenomenal.
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March 2024 by Brett Tickell
STAY AWAY! Tried to mail a rifle which the USPS allows took it in twice and received attitude from the same clerk saying I wasn’t allowed. The second time I came in I brought in the rules from their website only to be told by the same clerk “that’s not how I interpret the rules”. Took it to the Murray Hill office no issues.
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February 2024 by Deangelo Maddox
Absolutely the worst Post Office I've done business. Made to feel like I was a nuisance for simply mailing correspondence. Clerk had the snarkest attitude before I even stated my business, like she couldnt be brother to actually do her job. Had her head down reading a magazine while serving the customer. Absolute shoddy customer service, unreal.
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February 2024 by Tre'velle Dumas
How do I reach the desk workers at this location because calling the 800 number isn't any help
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February 2024 by Jeremy Levasse
I’m surprised by the negative reviews about the service I have always found the employees to be very knowledgeable and thorough in their job. I have visited this branch at different days of the week and different time of the day. Of course I don’t visit on Saturdays because I expected to be very busy.
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February 2024 by Eh Htoo
I think they are steal packages. We have many packages says that they’re on delivery but never arrived.
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January 2024 by Carmen Timmons
I understand this isn't everyone's favorite post office, but I genuinely like the team at this one. They are always so kind and patient.
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January 2024 by Mary Jaggard
Postman did not put my package in my mailbox on Sunday , said it was delivered he or she said they did but looking at my cameras he or she just flew by and did not stop. Package was from on line on line purchased
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January 2024 by sharky b
Lady very rude in here. Would never come here again and support this USPS. You'd know the lady that I'm talking about once you walk in you can see her from a mile away.
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December 2023 by Hannah Hocker
I live less than 1 mile from this post office, and I will still avoid at all costs and go to any other post office in the city of Jacksonville. I have never experienced, not only in a post office, but in any public business, such poor, negative, and rude customer service as in this facility. The women who work there talk to you like you’re stupid from the second you walk in and they all have a superiority arrogance that puts a terrible taste in your mouth. If you don’t like doing your job, you shouldn’t do it, and every employee there acts like they hate working there.
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December 2023 by arnel bien
Rude and terrible customer service. I don't know why usps tolerate this kind of behavior may be because bird of the same feathers flock together. I won't recommend this place.
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December 2023 by Dalexis Aldridge
This worst customer service ever. Of all of my years of being a business owner and relying on USPS for service. Today is/was my last day. I was treated extremely rude by the workers and so were others trying to send off packages. If you do not want to work, stay HOME!!! Better yet, if you don’t like customers, work in the back and sort mail. I plan to call corporate and elevate my complaint, due to the fact that I was unable to get my packages out on time today by 5:00pm.
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October 2023 by D
Always a complete mess inside. It's always packed. It would make sense to take the tap off from the drop off box to make the line a little more manageable, they have left that tape on the drop off box for half a year now. That tape needs to come off from the drop off box so people can put things into it they need to ship out.
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October 2023 by Carol Frink
I wish I'd read the reviews before I mailed my priority envelope at this post office. It never made it to it's destination. That was 3 weeks ago. I filed a claim but I'm also going to file a formal complaint against this post office. Someone is stealing mail here.