United States Postal Service

Most Recent Comments

• August 2025 by Vic Smith
  Went to the Sunbeam USPS for an update on missing mail claim and was Denied Service... What's going on?
• August 2025 by Leydee Hernandez Del Toro
  The experiance was awful 😖 the person was not vary friendly with vary poor customer services skills. This kind of workers should be in the back not the face of the office, is really vary uncomfortable place to be
• August 2025 by Alice S.
  Should have read the comments before coming here. Very unprofessional customer service I will not be back here. However, there is a room for huge improvement and until then I’m not going to be back. I don’t mind driving elsewhere.
• August 2025 by Anne H
  You know that sloth from Zootopia who works at the DMV named Flash? His brothers and sisters all work here. Take the entire day off to stand in line and watch people move in literal slow motion. The laziness is absolutely astonishing.
• July 2025 by B B
  Shameeka always provides an excellent customer service and extra care for our mails and packages. The attention to detail she provides is impressive. She is very professional, knowledgeable and patient. Thanks, Shameeka for your service!
• July 2025 by Destiny Thomas
  The passport information they have on the website is wrong. I came an hour and 30 minutes earlier I walked inside and asked the lady can I sign the walk-in sheet. She told me no the walk-in paper comes out later . I walk back to my car and sit there until 2:45pm. I walk back inside and ask the lady where can I sign the sheet. She told me it was already put out at 2:30pm (she didn’t mention that time btw) and the slots were already taken. I was extremely confused cause how did she assist 5 people and it takes up to 15 minutes for each person and you just put out the list at 2:30pm ( I believe she was lying and only did the amount she wanted). This location is very unprofessional and the employee seems to get a kick out of turning people down. I recommend do not go here if you’re a walk-in because they will make the process as hard as possible.
• June 2025 by Maye Dan
  Based on my experience just the day ago. The male customer service person was very rude, often spoke in a loud, intimidating tone when interacting with customers on that day. One young lady, though seemly efficient, was flirting with her male customers making the line even less unbearable. All of them accept one seem to rely heavily on the rude male worker to complete certain tasks. I'm thinking maybe that's why his attitude towards customers pushy like on that day. On the positive note he is usually the most informative and efficient but on that day he was loud and not customer friendly. Someone needs to monitor their behavior because I understand why they have bad reviews. Maybe it's time to switch out the people at the customer service desk with people who are more customers service friendly instead of rude and controlling. They acted as though they were the only one suffering in this world. As a Healthcare worker for the past 30 years my job is 10x harder so they have no excuse whatsoever for such bad behavior.
• June 2025 by Chris Mouzon
  Do not come here for anything passport related. Actually you probably won't have the opportunity to come here for passports because there is only 1 person at this location that can do passports and they will cancel your appointment last minute when this person is out. My family tried getting passports a few years ago and this happened the day before our appointment. Were just now trying again and sure enough, an hour before our appointment we receive a call that the person is not here and our appointment is canceled. Nothing you can do but go downtown to the clerk of courts or schedule another post office location and hope gor the best. No accommodations or help, just right to the back of the line despite waiting weeks for this appointment.
• June 2025 by Whitney D
  I know it sucks working for the government but you don’t need to be rude off the bat.
  
  I went in today to forward my late mother’s mail. I brought everything the post office told me to bring.
  When I got up to the desk KIN asked if I had Proof of power of attorney or court appointed power attorney. I informed him that I had her will that stated I was her executor and her death certificate.
  He rudely stated that ”You have two ways to do it, power of attorney or court appointed power of attorney.” I informed him that power of attorney is for someone living and she is dead. I was told by the post office to bring the will and death certificate in.
  He then looked it up on his computer and guess what, he was wrong and I was right. Did he apologize or Change his tone? No.
  
  I got our mail forwarded but don’t be rude and apologize when you are wrong. Especially when someone is dealing with a death of a loved one.
• June 2025 by Cole Trickle
  Very poor service.
• June 2025 by John D
  Ah, yes, the well-oiled machine of American Government. Staff are rude, location has poor operating times, and it's always a disaster here at USPS.
• June 2025 by Lynda Payton
  Shameka is fantastic she provides excellent customer service. Best customer service I’ve had while mailing a package at a post office.
• May 2025 by Nay
  Wonderful customer service from staff and I had to speak to the supervisor for help with something and he was so kind! Great post office and wonderful staff. And all the mail delivery people are always smiling and friendly
• May 2025 by Ryan Sungho
  Very active
• May 2025 by Chastidy Teal
  I regret everything about giving my hard earned money to this post office location! 😫😭😡 I just gave them 134 dollars for them to constantly lose my packages! When your package says it’s delivered. We always wait a few days to give time for processing and you get there to pick up your merchandise and it just disappears into thin air! No one can ever find anything accept our favorite clerk India. At least she will attempt to help, while others just get an attitude and look at you as though you are Willy Lump Lump! I had a few packages stolen so I thought the post office would be the safest route…..NOT! Ugh! This is super unacceptable USPS! Get it together expeditiously!