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March 2024 by Jay Lesowitz
Pitiful, no one answers the phone. Ringing for over 12 minutes and it's an emergency.
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March 2024 by Jeanie Palmer
I went to my home post office today to ask about a package that I didn't receive. I almost didn't go because I read their reviews which were not good at all so I figured they would not help. My husband convinced me to give them a chance - so I went. I was the only customer there. The lady that helped me pressed the buzzer. I waited. She rang the buzzer again. I waited again. No one ever came out to assist me. The reviews are accurate.
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March 2024 by Alex Iurceac
Incredibly slow... 25 minutes in line
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February 2024 by Mike & Nadia
This place annoys me each time i go now…our mailboxes are broken so we have to pick up mail here..i came yesterday because an important package said it was here and being held..get here and neither rep could find it…come back today at 8:45 and it’s no one here and they’re still closed down..they won’t answer the phones..and they’re supposed to be open up front at 8:30..sat there until 9:02 and no one still wasn’t opening.. I guess I will try for a third time tomorrow wasting more time and gas SMH.. This place needs better management with their employees asap
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February 2024 by Jada Jordan, Transitioning Queens Inc.
WHEN ARE Y'ALL GOING TO TERMINATE THE OLD BLACK LADY?SHE IS RUDE....AAAAALLLLL THE TIME. SHE DOES NOT DO HER JOB, SO TERMINATE HER.
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February 2024 by carolE D'Angelo
I was just there a half ago for my husband and I was in and out in 2 minutes. The young girl who helped me, couldn't be any nicer. No lines, no waiting. Great service
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February 2024 by Chip Glisson
Every time I come to my home post office I am disappointed. There is always something broken. This is a three day weekend and at 1:30 PM on Saturday the printer in the self service machine was broken. So no one can get stps of print a label all weekend.They definitely lose money every day things do not work. It is embarrassing.
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February 2024 by J Ceek 75
Turtle-paced service for nearly evey visit. One employee typically at the register helping customers. No sense of urgency from the staff. It's best to go out of your way and take your business to a different post office. Both the Beach blvd and Merrill rd location far surpass this regrettable location. If you have nothing better to do then stand in a post office lobby for 20-40 minutes, staring at the backs of other frustrated customers, then by all means, visit Ft Caroline!
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February 2024 by Donna DeVito
Worst service ever at post office!!!. Employee went on a break for 35-40 minutes!!! No one replaced her.
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February 2024 by M C
Rude employees & poor quality in customer service.
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January 2024 by sarah smith
Hour wait and didn’t even know how to ship to an APO address…. After waiting for an hour they turned me away.
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January 2024 by The One_ And Only The One
Terrible service inside!! Phones never answered!! Shut this post office down!! Terrible Terrible. Find better workers that love working there jobs.
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January 2024 by T Miranda
Suppose to open at 8:30am. 8:48 still waiting to open. Similar experience in other nearby PO's. Told the clerk that late opening caused line to back up, she said, " I don't get paid by how many customers I serve."
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December 2023 by N
There are two kinds of experiences you will have here. Either great service from a younger female or rude passive service from the older woman Gladys who is wearing a fake curly hair wig. Easy to recognize her based on this description. She on more than one occasion has been unprofessional not only to me but other customers who were in line ahead of me. She carries a distasteful bitter attitude to customers, which is disappointing due to me coming in with no issue whatsoever. Have a better work energy and it will reward you in life. I would ask that this truly be looked at and her position be considered as she truly gives off a negative spiteful energy. Smile Gladys, it'll look nice on you.
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November 2023 by Self Mayde
Waiting for 50 minutes past open for them to open what a joke