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February 2024 by sharon brown-navarro
It was busy as only two windows open. It needs a good cleaning as the place looks cluttered. I sure didn't help the process as I had to repack & label. But I did meet another Cowboy fan.
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February 2024 by Fran Mateo
We have not received not even one single mail since we moved to our current residence.The same day that we moved in to our current residence, which was November. I went to Spring Park post office, filled out a form for our entire family. After a month of not receiving anything I filled out an online complain, the following day a lady called from this post office stating that “ they changed policy, that they were supposed to scan my i.d first, which never happened when I gave my change of address form.After Christmas, (Dec.26th) I went back filled out another form, a female staff did scanned my i.d. this time.It’s already February we still have not receive any mail, the question is where are our mails?!?
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December 2023 by Marie Peeler
Maybe this post office has cleaned up it's act or perhaps I happened in on the right day, but I had a really good experience here today. ?I was in a hurry and dreading the line but it quite short, I waited only about 30 seconds, and the postal clerk apologized for the wait anyway. There were two clerks behind the counter, a man and a woman. The man waited on me but I don't know his name - my receipt says Clerk: 21. I mailed a box overseas, which takes a bit more fiddling, but he was professional and efficient. And he didn't yell at me when I answered the questions on the terminal screen wrong. He just verified what I really meant and fixed it.If this post office isn't too far out of my way, I won't hesitate to stop here in the future.
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December 2023 by alexes johnson
no reason for this place to have such bad reviews. henry was extremely helpful and kind. the people leaving the bad reviews are clearly extremely entitled old hags with nothing better to do than tear down hard working individuals. i wish everyone that works here the best- especially you henry.
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October 2023 by Monica Hahn
They were very helpful and very kind. I'm glad I came here.
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October 2023 by Michael Moore
The attitudes, the attitudes and more attitudes. What is truly being done to correct these issues. The managers seem to be nonexistant when in need of managerial services. The dreaded glasses wearing postal worker with his nitrate gloves has an issue when you ask him about the policies, procedures about packages. I asked him if he had a personal problem with me and if so lets go outside and discuss it like two men so he doesn't look foolish and unprofessional in front of other customers. As I am walking to my car he comes outside and tells me the time he gets off work, but in a very disturbing threatening voice. What professional business allows an employee to come outside and attempt to confront a customer in that manner. Again, the manager(s) are just as worse and seems to do nothing because they are all truly unhappy with there jobs, relationships, hours, lack of breaks. I do not know. But according to the reviews left on hear I am not the only one experiencing unprofessionalism, rude behaviors from this post office. Is the Post Master General for the region even attempting to fix this issue. Obviosuly there is something going on at this post office that is not right. 1 star is even too much. If anyone needs to go the USPS, please find another one. Why do they have the attitudes and we are the ones standing in long lines....lol. I will be attempting to contact someone about this man's threatening behaviors coming outside behind me. I truly had every right to defend myself, but I simply laughed and got in my vehicle and left.
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October 2023 by Gail Rodriguez
Henry is the worst person at this Post office. He is so rude, disrespectful yells at customers.On the other hand James is very helpful and very patient, and it's a great work.
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July 2023 by htoi san
Every time I come here there was only one worker, the same man serving the long line customers. The management should oversee the issue; it is not fair for the worker as well as for the customer.
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May 2023 by gabrielle saul
The wait time is awful. Waited 15 minutes for nothing Make sure your item is taped before you get there. They claim they don’t have any tape and you have to but some for $4.99. However I watched the guy at the next station tape someone’s envelope for free. Ridiculous.
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May 2023 by Pierre Fortune
The most unprofessional people work here. I was sent here to close one of our mailboxes at work and the guy started yelling at me when I asked him to check the address for the mailbox as I’m new. He stated he has other things to do and walked away.
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April 2023 by MissfitFL
I visited this location today around 12:45pm. There was one worker. 5 people in front of me and 7 or 8 people behind me. When I get to the front of the line. The computer shut down. Then, I get to the counter and tell the worker what I was there to do. Set up the P.O. Box. They said I needed the application printed. I then take it out the folder. By this time, a lady comes from the back and says "You can't print on one page " I'm thinking why not. Just kill a tree for one line. NOT. They told me to re print at staples. NOT. We'll, they made me leave and I think that was unprofessional to say the least. What Would Jesus Do? Keep the curse words to himself. Lol! So, I did. Negative Experience Captured. They won the prize.
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April 2023 by Noel Lovell-Moore
Small but efficient post office. No self checkout machine as am FYI.
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December 2022 by Quandale Pringle
I have been dealing with this post office for 30 years and constantly have problems. This last one was the worst. I had a package that both the merchant and the post office said was delivered to my address. I filed an investigation with them and got a voice mail saying it was delivered 4/16 at 12:30 pm, merchant said delivered 4/15 at 11:30 am. Tried calling the number she said to all back at. First 3 times I was told she was out of the office and would call me back. Never did. Fourth call I was put thru to someone who took my info. She said hold and then after 20 minutes I got switched back to operator. She said the person wasn’t there. I said I was transferred to someone who took my info and left me hanging until I was transferred back. I said what did she do, leave in the middle of the call. She didn’t respond and then said the system was down so she couldn’t check the info. Operator asked for same info I gave the other person and said she would call me back. Of course she didn’t. So I have a package floating around somewhere and they will do nothing. This happened twice before. The last time it was the same issue and nothing was done. The other time they figured figured he delivered to wrong person and they got it back but it had been opened and used. I get other peoples mail all the time. One time someone’s medication was delivered to me in error. I took it to the right person. They are careless and do nothing to fix it and you can’t get to someone who will help
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December 2022 by Rainbow Serenity
I was a little nervous about coming here because of the less than stellar reviews, but I was very pleasantly surprised at my visit! The ladies behind the counter were super helpful and patient and kept apologizing for the wait while they figured out how to send my package, which was no problem for me. I'm glad the visit was relatively painless :)
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December 2022 by Aymi B
I usually dread going to the post office, but I've found this location to be very good. I've been here a few times to mail packages and I haven't had to wait that long. The longest was today, which still wasn't that long, but it's the holiday season so what do you expect? The employees were really friendly and professional and service was great! I'd highly recommend this post office location.
