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April 2024 by Tear'ra Evans
Not a good post office they close for long lunches you pay for express shipping only for it to go through reg mail then get run around about getting refund for express shipping money back because I think they be stealing people money for express shipping
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March 2024 by Jason Holland
Been there 2 times and both times the little blonde white lady nagged at me before ever getting to register due to me having multiple packages to drop off. Had to literally force a receipt out of her last time, this time as soon as she seen multiple packages she found an excuse to not take them. Definitely need to get her out or there she is beyond rude and mostly to her own race sadly when it shouldn't matter
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March 2024 by Yvette's Unspoken Melodies
I have never been so disappointed and upset with a company like I am with my local post office and the front counter employee Deb! Because of her lack of communication and just plain rudeness, my requested, very important held mail was not given to me and now lost in the system somewhere.. I couldn't get the Money on time that was needed for my rent now I'm forced to go to a shelter. My foodstamp card has to be reordered, I have court papers that was very important before the court date that has passed.. she literally ruined so much in my life. No one seems to care that 2 weeks worth of mail is just in limbo, hasn't been returned to sender or nothing just gone! I've cried so much because there's nothing I can do but wait until it's returned and I can request it again but what I lost during this waiting game I can get back... she should be fired from there or placed in the mailing room sorting out junk mail.
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February 2024 by Chantale Monet
The older Caucasian woman at the front is soo problematic. Everytime I come in the post office she is getting into it with someone because she does not understand how to properly communicate with people. I just renewed my post office box there today and instantly regret it based off the experience.
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December 2023 by Cassundra
I am writing to express my extreme dissatisfaction withthe recent handling of my order by both USPS and ****customer service. My package is currently being held ata USPS location 'at customer's request,' a request Inever made or authorized. Despite being home theentire day, I did not receive any notification or redeliveryattempt from USPS. In fact, I even encountered thepostman, who was preoccupied on a call and did notattempt to deliver my package or leave any notice. Toadd to the frustration, I was only notified about the holdof my package by **** after 6 PM, well after the postoffice had closed for the day. I really need my package today. I hate the service from here.
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December 2023 by Shenna W.
Debbie at the front counter is very helpful. I receive all my packages ? and send mail ? ? with no issues. I've had my po box for several years. No complaints ?
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August 2023 by Dionne Wright
I have received my mail in three I want to know what going on.
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July 2023 by equeisha jones
The absolute worst post office I have come across. They do not answer the phones and i had questions in regards to my mailbox key that i paid for. I constantly had to go to the post office on my lunch break and nobody would come to the window i literally sat in the post office and call over and over until i got an answer and asked if they were open he said yes we are i said well I'm here waiting for you all to open i have been knocking then he comes to the window. i give them a -1000000
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June 2023 by Shacara Swagger
They didn't deliver my package Saturday
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February 2023 by Lola Thomas - Keith
I am so upset they do not answer the phone I have a elderly that need to find out about putting her mailbox on her house. Simple question if they pick up the phone
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May 2022 by Sara Nicole
They always steal your packages so don’t except to get your package cause you won’t !!
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July 2021 by Shanique Shay (Shay)
Thankful for the men & women who work during this pandemic. I wanna say that this location is not all bad there are friendly people who work here that will help & assist you. I wanna give a special thanks to Ms. Val she is my go to Postal lady who truly cares about your needs & will do what she can to fix and help.
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July 2021 by Danette Smith
I like this post office. Their employees will help you with every thing.
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June 2021 by Tema V. “The Lady” Mitchell
This has got to be the WORST BRANCH in Jacksonville! Not only do you NOT recieve your mail, you have to go to a branch to drop off mail because a carrier hasn't shown up for DAY'S. WHY? Do you guys need MORE HELP? HIRE SOMEONE, OR just shut THIS BRANCH DOWN and make Kings Road the hub for 32209 zip code. This Foolishness has to STOP!
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June 2021 by Robin Mccomas
If I could give this place a -100 I would. They have yet to ship my stuff that has been there for a week!!
