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March 2024 by Doug Taylor
Good day; hope all is well? Let's say for it to be anything United well? My hairs on my azz are more United. A bunch of disrespectful people and majority of them are African American. Listen; I don't have your 40 acres and a Mule. So don't steel my mail or claim you can't hold it. It's a Federal insult and government scandal to do so. So chill make you 18.00 to 25.00 dollars a hour and forget it was 400 hundred plus years years ago. So many racist African America in this branch. Makes you wonder who is truely racist; whites or blacks??? I pray for myself and our failed counrty. PAYATTENTION!!!
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March 2024 by Jennifer Minchew
Very long line and employees are extremely rude
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February 2024 by Piper J
If you do not want to wait don't go here. They never open on time.
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February 2024 by Lizzy Melendez
I have never had a problem with their service. Every time I go Kenya is very friendly.
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January 2024 by Meagan Holmes
I came here today after hours to use the self-service kiosk, which is open 24 hours. The kiosk was not working, it was stuck on the printing screen from someone else. I had another package that was prepaid, so I was going to drop it off in their big receiving box, which would not open. So I couldn’t do either of the things I came to the post office to do.
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January 2024 by Sharonda Mauricette
Very unprofessional. I’m missing mail, and the lady who was there couldn’t even help me at all. I’m so disappointed.
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January 2024 by Caleb
The service is extremely slow, there is no reason to have only 2 employees working during the busiest time of the day
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January 2024 by Dennis Fox
When using the auto machine to send packages you can only ensure up to 5,000.00
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January 2024 by mark bomback
75 phone calls i made, 5 which i was put on hold for almost an hour with each hold i can hear a real person annoyed by my phone calls. I called immediately as they opened .ANSWER THE DAMN PHONE I NEED TO KNOW IF MY WALLET IS THEREUpdate 100 calls now no answer
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December 2023 by Brandon Lack
Wish I can give 0 stars. Sadly. There is 3 mailman who runs all over West of Jacksonville from the Verna Blvd Post Office Location. I highly recommend the white old man to retire because he doesn't know what he be doing. And the 2 black men. They be camping out in my driveway and be playing games or something on their cellphone while I'm just standing there waiting for my mail to be put in the mailbox or be given to me. I stood at the end of my driveway for 20 minutes one time and they still didn't move. And as far as the white older guy, you'd be lucky if you even get your mail. It might be in someone else's mailbox uup the street. He was a driver for today 12/22/2023 and I was suppose to get an important social security letter in the mail. Now I don't even know where it's at. Because the post office don't even know how to answer the phone.
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December 2023 by Melissa Minix
Postal service extremely poor. I have had multiple packages saying they have attempted to deliver but they never drive up to my home and just leave a notice in the mail. I have also had a few packages that were delivered but left at my mailbox on an extremely busy rd, on the ground next to my mailbox and on top of my mailbox. I am absolutely fed up with my postal service and their lack of care for my packages. I have tried to contact someone regarding this but to no avail. I am mad that I had to even give 1 star…..
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December 2023 by Brandi Rogers
If I could give them 0 stars I would. Our random postman/lady never goes by the names on our mailbox. After multiple notes in 5 years we keep receiving the same peoples mail. Also 1 guy doesn’t like to deliver packages at all and that’s not right. This post office needs to get it together. I’m not the only one who has had multiple problems
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December 2023 by Malia Brewer
Horrible horrible customer service. The man who saw me at the window was so disinterested in helping me find my package. I could not get ahold of anyone on the phone to help either. So frustrating
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October 2023 by Benjamin Faure (Snickerdoodle)
I've never had an issue with this USPS and they've always been kind. The 1.8 stars I'm seeing is probably indicative of public reading comprehension and ability to follow basic rules than of the location itself.
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October 2023 by D Boy
Understandably grumpy staff, short staffed, expensive, dirty and long lines every time. I consistently receive my neighbors mail from two different neighbors. I avoid as much as possible and try to use alternative mail sources.
