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February 2024 by Don Quixote
Eclectic pawn shop offering competitive pricing and loans on a wide variety of unique items (antique jewelry, engagement rings, long rifles, etc.). Knowledgeable and friendly staff will be happy to evaluate and make a fair offer. I was very happy with my experience here and highly recommend.
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December 2023 by Amy Webb
Don’t waste your time, unless you’re looking for an insult. Offered $40 for Apple Watch 7 on pawn, Cash America gave me $100. This place isn’t there to help, only concerned with how much they can take you for. They prey on people who are in a financial hardship.
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December 2023 by Christina Wright
Mr. Q gave awesome customer service! Great merchandise and great prices
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December 2023 by Will Iremonger
Fast and Friendly service Triumph and Q always get me the cash I need!!
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October 2023 by Maria Liguori
I Love going to the Value Pawn on Normandy Blvd. The Manager Kenny is always nice and friendly. I also like his professional knowledge on the quality of the items I'm interested in . And the customer service he gives is great.
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October 2023 by Tyler Brazeal
October 9th 2023 at 4:00 p.m. I went and bought a 70-inch TV from here the manager helped me load it in the truck and broke it doing so.. with a 24hr warranty I returned it the very next morning October 10th at 9.00 am and was told I was S.O.L they will not give me my money back with the receipt and the same three people was in there as the time of return as the time of purchase
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September 2023 by Tametrice Ashley
I have never been so disgusted before in my life on Sunday 9/3/23 about 2pm I went in looking at the jewelry the young guy was very helpful I purchased a ring and a tennis bracelet spent a lil over $600 and then inquired about putting a bracelet in layaway and asked if there was something that could be taken off the bracelet he said it’s against company policy to discount items for layaway I then asked to speak to management who was Anthony and he was so rude about it told me we didn’t become number one by giving discount and I said that’s what you tell customers he then said he hate customers and don’t care I was really disappointed with that visit and will never go back nor recommend no one to that store
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August 2023 by Culley W.
I went to this pawnshop on normandy blvd, and there is employer name mark that was very disrespectful and belligerent, he actually told me he didn't care about a 5000 dollar pendant that I had gotten a loan for,every time I tried to extend my Loan he was always be very mean
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August 2023 by Jose Fernandez
I do not recommend this place at all so please go somewhere else. This is my first time going to a place like this to sell or pawn an item so obviously I have a lot of questions. The person who attended me was very annoying , he was very rude, hassle, dishonest and if I am going to pawn the item he gave me different prices for the fees, each time he changed prices like crazy. So if you can go somewhere else.
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August 2023 by Jose
I do not recommend this place at all so please go somewhere else. This is my first time going to a place like this to sell or pawn an item so obviously I have a lot of questions. The person who attended me was very annoying , he was very rude, hassle, dishonest and if I am going to pawn the item he gave me different prices for the fees, each time he changed prices like crazy. So if you can go somewhere else.
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July 2023 by Lisa Doyle
They seemed like they were more worried about getting home then using the last 30 minutes they were open to help me.
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May 2023 by dallas hulsey
Brought in a few things and was told by one of the ladies that work up there they have never heard of Dooney and Bourke or Louis Vuitton, don't know what they are talking about definitely wouldn't go here not gonna get a fair offer on anything if the people working there don't know what they are looking at.Probably should do training but you definitely lost my business.
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March 2023 by Jeremy Johnson
Very good customer service they know me by name they're good people they will work with you remember always ask them is this the best price can you knock some money off they will will and deal with you everybody have a good night and remember this pawn shop in Jacksonville I-10 and Normandy Value Pawn and the one on Cassat by Commonwealth are the best customer service friendly people that you'll ever meet at a pawn shop stick to those two and if you have a problem with a product they will help you without turning their back on you y'all have a blessed night
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February 2023 by Ashley M
Fast and friendly service. My girlfriend and I came in to buy a tv. Q helped us and he was very helpful, told us the difference with the tv’s sizes and with and without the built in ruko. Gave us suggestions on how to place it b/c it did t have a stand. Even bought the tv to my car. Q NEEDS A RAISE!!
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February 2023 by JY
Avoid this place! There are far better pawn shops around. The old troll that works there dosnt no the value of anything. Low balls before he even knows exactly what you have. Thinks it's a joke when you bring stuff in. I should've known by how dirty and smelly the place is. Go anywhere else but here
