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March 2024 by Don Brown
Betty Jo is a saint! The whole crew is absolutely amazing!
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March 2024 by Antonio Valentine
Mr.kelly is a outstanding addition to the already 5 star team. Keep up the great work.
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March 2024 by Sheryl Chapman
I sought assistance and Kelly at Value Pawn was very helpful with testing as well as fair price on my items that were for sale. Thank you again.
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February 2024 by Daequon Clayton
I’ve never experienced this level of customer service before in my life. I am a very happy and satisfied customer. Jordan and Kelly are very patient and Great at helping customers find exactly what they’re looking for.
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February 2024 by Rickie Mathis
Wonderful Place ! Very Friendly Staff !
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February 2024 by Machumu Harris
The guys at Value Pawn is amazing! They know what I need before I ask. Love them!!!!!!
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February 2024 by Michael McCoy
The whole crew is absolutely amazing! I will always go to this pawn shop first. Best in JAX by far!
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February 2024 by Robin Ransom
I've been coming to this location for 4 years now. It's my favorite location. It's good to see new employees. I want to say thank you to Kelly who helped me the other day. He was very professional, helpful and courteous. Keep up the good work Value Pawn!!!!
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February 2024 by Lacey Smith
Jordan & Kelly were extremely helpful, knowledgeable and very fair. Thank you so much!!!
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December 2023 by Brandi Reed
Brought an 1850s snuffbox in for testing. Asked if the test with damage my peace and was told it would not. Then they scratched it up and the manager told me there was nothing they could do about it. Do NOT recommend!
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November 2023 by Yolanda Haywood
People here are very nice. Treat you like family.
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April 2023 by Cynthia Doll
This is my Go-To value pawn location, Alex & Eva are always so attentive & friendly, they’re honest and take their time to help you out. it’s honestly the best customer service by far in any pawn shop establishment I’ve been to.
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March 2023 by Emmanuel Stitts
Betty and staff are so awesome. They are willing to listen,understand and most importantly help you with your pawn up and beyond measures. Thank you for all your help value pawn.?
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March 2023 by Taylor Slaughter
Two individuals were outside in the parking lot at their cars as I pulled up. Turns out, they were the only two "workers" on the clock. As I tried to pick up my items I had in this location, I was denied without my ID although I had several other forms of proof. I was argued with by both workers, even though I was only speaking to one. They were literally just sitting outside in the parking lot like friends catching up.Edit: upon asking for their names, only ONE person actually works here. The other was just a friend giving "advice." So why did this "friend" follow the "worker" into the store in uniform? And why was the "friend" even talking to me when I NEVER spoke to or acknowledged him? Omar is the individual that works here, and his unprofessional attitude and behavior should be looked into. Why are "friends" sitting up front at a place of business if they don't work there?? That's extremely sketchy. Won't be using this location ever again. Felt as though I was about to be robbed the way they ran inside behind me, from the parking lot.
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March 2023 by Alex Smith
Eva and Betty Jo was very awesome… both was very friendly and helpful. will come back!
