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July 2023 by Toddra B.
The customer service was great as son as we walked in the door we were greeted and helped right away the selection is great also so check it out
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May 2023 by Adriel
Customer service is great if you say your purchasing something from the start. Other times I’ve been in the store and I’ve just been ignored like other people around me, never gotten any greetings, and staff is always talking among themselves basically ignoring who ever comes in unless you ask for help or questions.
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May 2023 by Marlene Jennings
So glad I went here. Staff was super helpful and I got a Great deal on a couple pair of Vans!
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April 2023 by Georgiana Conover-Akhurst
Great customer service. The employees were professional and ready and willing to help you. I was also greeted upon entering the store. This was my second purchase this week,and all I can say is I had an exceptional shopping experience both times. I would definitely recommend and shop there again.
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March 2023 by Tynna Simao
There service was amazing and I would definitely shop there again! My daughter loved the shoes.
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February 2023 by Tina Simao
There service was amazing and I would definitely shop there again! My daughter loved the shoes.
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November 2022 by Heather Outlaw
Great shoes and stuff here
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October 2021 by Santiago Simon
I really Enjoy shopping at the Vans Store
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August 2021 by Don Crane
Very helpful staff and great prices
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May 2021 by Josh Lee
Great prices on Vans and all the new stuff extremely nice staff extremely nice and clean store
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April 2021 by L P
My husband and I visited Vans looking for a pair of matching checkered sk8-hi shoes or slip-ons. Customer service was excellent since someone (sorry forgot his name) offered to help us as soon as we were near the kicks section. Tried on about 6 pairs of slip-ons and classic style between the two of us (tough to find our size in both styles), but they didn't have the fit that we were comfy with. Found other items that I wanted (checkered mini-backpack & change purse) so still had a fun shopping experience. I also got 2 of their reusable bags since it's nice to give back to the nonprofits that Vans' supports.Mei at the counter was friendly, efficient, and informative regarding our questions for custom printed Vans. 10/10 rating for this store. Would visit if we're ever in Jax again. Joined the Vans family online so I hope to win those free custom kicks at the end of this month!Note: masks are required here and there is a store capacity limit so be sure to read the sign at the entrance before you waltz in.
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February 2021 by Austin Awesome Sauce
I brought my butler alfredo in to spice up his wardrobe and I have to say this place was awesome. They had exactly what we were looking for! All WHITE CLASSIC SLIP ONS in a women's 8 for alfredo's feminine foot size. Only annoying thing was this 15 year old kalis kept kackling at her own jokes. But it's okay the hotties sebastian and casey were easy on the eyes so I would 100 percent shop here more. (Store was too small)
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January 2021 by Candice Crawford
Excellent customer service. I was able to exchange an online order in the store for a larger size. I highly recommend visiting the store. It’s on the second floor, park in front of the Buffalo Wild Wings for the closest entrance.
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January 2021 by Tim Coker
The best store to buy the best shoes ever! If you buy one pair of Van's, be prepared to ALWAYS wear Van's! Great quality, great t-shirts, hats, socks, etc. Can't say enuff great things about Vans! Let's just say that I own 4 pairs!
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October 2020 by Sean Inspire
Limited selection, staff was friendly
