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November 2023 by Sandy Viotet
It was fantastic service and super fast! Malique was very polite. He deserves more than 5 stars!
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November 2023 by Kevin Armstrong
Lance was amazing and very informative. Easy to talk to. Also gave me additional information on how to work my phone easily. I definitely received 5 star service. I would recommend him to anyone, pretty funny guy to.
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November 2023 by Gh Gg
Lance Liverman was extremely helpful and cool. He explained everything perfectly and made it easy. We came over from straight talk and Lance made the process extremely easy. I got a great deal and had a good time in the process.
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November 2023 by Dawn Monroe
Nate was very helpful. I had a very bizarre case of a double profile that we needed to figure out. A lot of time and patience on his part.
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October 2023 by Lindy J.
Do NOT go to this store ..I have been ripped off and I made the mistake of going again .Elly ..i doubt it's her real name Took me to the cleaners and lied about everything..I only went here as my phone was dead and I had just had surgery ..against my children's wishes I was taken again ..they don't keep their staff long as once they have ripped you off they move them on .She told me $7 a month for my phone a "Promotion " and $440 for parts..I was due for an upgrade ????Since I lost my husband to ALS i.am very vulnerable and she ran with it.Do not I promise go near this store..I now have a bill this month for $152I don't know what I'm paying for?She also took $200 and signed the tablet. I am reporting them to the FTC andBBB To see how many more people they have done this to.And they are the rudest people ever.
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October 2023 by Seth Green
Tanjil ordered our new iPhone 15’s and we got them today and seriously we couldn’t be happier!! She was the most patient & caring rep we’ve ever delt with! We were skeptical about transferring to Verizon but she made the process so smooth we’re glad we did the switch! She did everything for us & fast too!! Go to Tanjil for all your Verizon needs!! She’s the best!!
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September 2023 by Philip C.
Dude that works there, named Dima (spelling) is a total clown. I walked in because my SIM card wasn't working. He was blowing me off by saying something was wrong with my phone. My old sim worked in this phone just fine and I told him that. It was like I was inconveniencing him. I understand he makes money from sales but part of this job includes customer service. He proceeds to put an unactivated new sim card in my phone and it was still not working. Obviously it's not gonna work since the sim isn't active. Proceeds to tell me again it's my phone. He finally decides to go into my account and activate a new sim and guess what? The phone works. This guy is an idiot.
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September 2023 by Brandon Cooper
I wish I had more stars to give Olivia S. I typically loath the experience of shopping for new tech. However Olivia did not waste my time. She gave accurate upfront info, was genuinely knowledgeable on the product and ensured I got the right tech for my job and needs. I have a complex job with high tech demand and she was able to field all my concerns ensuring I went with the right phone. She then went on to skip her lunch so she could assist in my product setup, data transfer and teaching me how to use my devices. Highly recomend using her for your tech needs.
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September 2023 by Sasha Emerson
I went into the store for help on my bill. Tanjil helped me while I had been on the phone with Verizon for 30 minutes when I walked in. She sat with me and the phone rep to figure out why my bill was so high. She noticed a number of discrepancies on my phone bill and talked to the rep to get him to try to explain why there were unnecessary charges on my bill. After almost 3 hours on the phone and having to speak with a different representative she was able to help me solve some of my issue. Even though I didn’t fully get the outcome I was hoping for it was still better than how it started. Tanjil fought for me to get my issue solved and she went above and beyond to make sure I got something resolved. She was very helpful and nice. I would recommend her if you need help.
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September 2023 by Tina Clark
Went to Verizon today and Ms. Tanjil was phenomenal. She was the sweetest and helped me with my service issues. She definitely deserves a raise!!!
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August 2023 by Joshua Atkins
Brandon Sotolongo was a big help in making my phone buying experience a breeze. Very knowledgeable and went the extra mile to make sure I'm getting the best deal via phone and service plan. I Highly recommend this store and Mr. Brandon to anyone in search of a new phone 10/10.Ps. Give him a raise!!
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August 2023 by Juline Joseph
Lance was a huge help. Very personable and laid back. I like his style of selling. He’s not forceful and understood our situation. Very intelligent man and he’s definitely the go to Verizon guy for our family.
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August 2023 by Steve Ginder
Brittany Powell was great!!! We went in for a phone upgrade and she had us all set up in an hour or so. We love our new Pixel 7's and Verizon too.
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July 2023 by Becky G.
I had just purchased new phones and needed a couple lines swapped, Tanjil was extremely polite and very helpful. She is new so she had to ask another associate questions here and there, Rashad assisted her with great patience and kindness, didn't make anyone feel as if they were bothering him. The entire experience was very positive and honestly relaxing. I have been to lots of Verizon stores, and this location is by far my favorite. Thank you guys for being amazing!!
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July 2023 by Deidre Brown
After months of poor customer service from Verizon via phone, I had to come in store for additional help. Please please please give praises to Liz for STELLAR customer service and for just being friendly. She’s absolutely restored my faith in the company and I can’t express how friendly and knowledgeable she was. Also educated me and my fiancé on the newer features on our phones and even some older features. KEEP HER! She’s a gem.
