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February 2024 by Andres Brouzes
Would not recommend
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January 2024 by Kbk Epexpress
Great employees! They truly care and very helpful! 5 Stars!!
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January 2024 by Phillip Burt
Jess was amazing. She helped me pick out my glasses and was very professional.
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January 2024 by Rafiq Muammar
Great experience ?
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December 2023 by Sam Fowlkes
Juan and Erin at the Southside Blvd. Avenues Mall location were absolutely wonderful! Their product knowledge and exceptional customer service provided me with such a pleasant experience.. there are great and talented people out there and you have two working for you! Thanks again and I can't wait to sport my new frames.
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December 2023 by Debbie Clark
Erin and Juan were both very helpful during my visit. I was using new benefits for the first time and they made the experience easy.
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November 2023 by ViT Sol
1st time here and great customer service. Sara helped my teen daughter find glasses and explained what options I had with my vision plan. This review is a little early so I hope glasses work out when they arrive, but will update if needed. Plenty of space to look at glasses instead of the eye dr’s cramped office.
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November 2023 by Michael P. Rule
Sarah was a fantastic help to find what I was looking for. Great customer service and professionalism. I'll go back for my next glasses. Wait I did......
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September 2023 by Krissy Sawyer
So informative and explained very thoroughly so as a customer I could make a decision that I was comfortable with.
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September 2023 by Dee Crews
Jerelyn and Stephen!!! Are the best sales associates in Len crafter inside the mall outstanding service and customer service. They helped me from beginning to end. They price they offered me was outstanding. Thank you so much from a happier customer Dee Champion! ?
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July 2023 by Jack DeAndrade
I started wearing glasses a year ago. I went to Visionworks and picked out a cool frame. They made ‘em up and boom - I could see!
A year has passed, the ear pieces cracked. I went to Visionworks - boom - new frames under warranty!
Thanks Visionworks!
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July 2023 by Bree Bloch
I’ve gone to this location for several years now, and I love it! Everyone is super helpful and kind! While I was browsing, I overheard someone come in for an eye appt and even though they didn’t have a doctor on site, they offered many solutions and assisted her. The customer service was great and I will definitely continue to send people to this location! Thank you Sarah so much for your help! I didn’t catch the guy’s name but he was nice as well
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July 2023 by Mara M. Colón
The service here is great! Jerelyn helps me and she goes out of her way to provide what you need and takes great care of you. Always exceptional service! Thank you!
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June 2023 by Karen L.
Cannot get anyone to answer the phone at the Southside Blvd Jacksonville Florida location. Not really sure if phones are not working on a Friday at noon, but having it repeat "please stay on the line" is not good for business when no one actually ever picks up.
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June 2023 by Barry Allen
Customer service was great for me. Quick answer on phone calls, no real pressure on upselling (they all do to some degree but here tolerable)woman who adjusts glasses did so masterfully, fit like a glove, conveniently located at just inside mall entrance and I love my Ray Ban glasses not rating them on frames but lenses are great also. Thank you!!