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January 2024 by MissfitFL
I went to this branch yesterday after being told by the philips highway branch to go here to have a credit card printed that was ordered due to expiration in December 2023 and had not arrived yet. Lillie assisted Matt(I believe this was his name) with my transition. She said it she would email that branch because they needed to stop advising members to come to their branch for card printing. She said it would be $5. I declined and advised her that EVERYTHING I owed was with vystar and it was important that I get a new card at no expense to myself because I pay bills with that card monthly. Lilli said she'd make an "exception ". The card was printed and I left. To my surprise, I was still charged the $5 that I did not have to pay because the money in my savings was to pay my mortgage that had not been paid yet (January 9th). I am disappointed with this encounter and I will attempt to reach out to higher authority, yes, about $5 of a member of several decades and feeling that branch staff not performing their jobs with this transaction in my best interest.
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January 2024 by Jenna Bryant
Ty was extremely helpful and informative while assisting me with a personal loan. Very friendly! Allen was also very helpful in solving my dispute issues. Overall great experience even while they were busy!
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January 2024 by Piper Laine Boutique
AMAZING experience. Ty G was the best banking representative I’ve EVER worked with and I will only be working with this branch.
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January 2024 by Marlon Thomas
Egbert gave top notch service and was very helpful. Because of his customer service I feel so comfortable here. Thank you again.
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December 2023 by dani stastny
Ty Gilbert helped us with our auto loan. We got a mich better rate than we had with our previous company. She was super sweet and was very patient with our 4 year old daughter at the appointment. Highly recommend, go see Ty and save yourself some money!
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December 2023 by Paris Herbin
Thank you so much Ty!! For you assistance with my transaction as well as your pleasant and warm energy! Also Allen & Mr. Stephen were smiling faces and great energy! I had an unpleasant experience here in the past and this team completely turned my perspective around! The manager Lilly is clearly a great leader and has a great team! Thank you VyStar - Baymeadows!
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November 2023 by Minkah Prier
TY Gilbert is amazing and extremely patient. She made me beyond comfortable with opening a business account for the first time. She’s awesomesaucetsstical. I mean super major with her customer service. I have found my bank bestie!!!
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November 2023 by Jon Kee
Fabian Bennett was very helpful with helping me get my card back in good standing. He made my lunch break 10x easier. I was able to get in and out in less than 10 min. I love Vystar!!
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November 2023 by mAmAJEN “MotherJEN” kincaid
I just wanted to share what an amazing experience I had at vystar credit union today. JUNIOR JOHNSON went out of his way to help me with a cashier check and banking. His enthusiasm for vystar was contagious and as we were talking he was able to solve a banking problem for me that happened a few months ago. It was unbelievable how he took the time out of his day to write a letter for me to help solve the problem. What an amazing guy!! JUNIOR JOHNSON was professional, kind, and courteous and a true asset to vystar. I am even more happy that I am a vystar member today, thank you!!!
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September 2023 by Shae McNulty
Junior was so so nice and helpful! Got us what we needed (an auto loan) so quickly and answered all the questions we had, even about unrelated things (my Roth IRA account). Wonderful guy! (And a new father! Congrats on baby Emery!) ❤️
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September 2023 by Reilly Kanani Crandall
I cannot recommend Ty Gilbert enough. Seriously, you need anything she will cover you. She’s hilarious and extremely informative. I had a great first experience opening my account with Ty and Vystar!
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September 2023 by Dominick Behan
My fiancee and I came to this branch to start a membership and inquire about an auto loan. Junior was extremely helpful and informative, within an hour we had an account set up and had secured the auto loan. Great people, great experience, highly recommended!
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September 2023 by Pufferfish Boxer
Ty was awesome. She’s always going above and beyond to help with whatever needs I have at anytime. You need more People like her at all branches, because she’s always making sure I have allMy needs met. Thank you Ty
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August 2023 by Bill McLaurine
Aida was AWESOME, very talented and helpful. the Branch Manager must be on their game to hire and train such personnel. Every branch of VYSTAR is the best.
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August 2023 by Tammie Hackett
I went into the branch today with a fraud issue and needed new cards. Junior was AMAZING. He handled everything quickly and efficiently; and he was easy to talk with! Great customer experience.
