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September 2023 by antonio hicks
Slow workers and the old guy at the counter tried to up sell me on products and when I refused he made me wait almost an hour before I finally had to just leave and go somewhere else.
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August 2023 by Jennifer Moody
I came there with a tire that was very low pulled right up, and even though the employee was busy, he put air in my tire and checked the rest of them. That was thoughtful. I appreciated that.
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July 2023 by Alexis Cunningham
I would give 0 stars if I could! This Walmart tire center has always giving me problems. The first time I went in there last year to get a tire they told my husband and I to come in at a certain time which we did but then when we came in they said that we were late and gave us serious attitude and not only that they put the wrong tire on our car! I called and scheduled an appointment at the beginning of this week to get new tires put on the front of the car (only because they are the cheapest people in town) but later called that day to reschedule it for today at 2. My husband got a confirmation text saying the appointment was scheduled for 3? so I called them today to clarify what time we should come in and they said I’m not even on the schedule! So now our tires are about to go out and we have no appointment and this is the only day this week that my husband can go get tires! I am fed up with the customer service I receive in person and over the phone every time I go in there. Whoever is manager needs to do some serious adjustments because this is ridiculous!Service: Tires
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May 2023 by Kate M
Don't even waste your time trying to call and speak to someone. They won't answer. Their prices are cheaper than most competitors but the lack of professionalism and quality don't even it out. Spend the extra money and go someplace that will take pride in working on your vehicle.
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April 2023 by Kaitlyn Mclees
Don't even waste your time trying to call and speak to someone. They won't answer. Their prices are cheaper than most competitors but the lack of professionalism and quality don't even it out. Spend the extra money and go someplace that will take pride in working on your vehicle.
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February 2023 by Killua Zoldyck
They put me on hold for an hour ,so i ended up going to another store and they answered within seconds and valued me as an customer. Don't buy from here.Services: Tires
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January 2023 by Al-Nazish Jiwani
The manager and staff went above and beyond to help me in meeting the needs of my car. I wish I remembered the name of the manager, but he had a scruffy beard and round glasses helped me figure out the best next steps for my vehicle!
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January 2023 by damion black
They put me on hold for an hour ,so i ended up going to another store and they answered within seconds and valued me as an customer. Don't buy from here.Services: Wheel alignment
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January 2023 by Malaan 7
I have mixed feelings about my experience at this location. I went in to have my TPMS sensor replaced and decided to also have my oil changed and a tired checked. I was there for for 4 hours. After leaving I noticed my car sounded funny. 2 days later the tire they checked and advised was fine went from 35 psi to 25b psi. On my way to work, I decided to check my oil. THEY NEVER PUT MY DIP STICK BACK! The Manager asked me to come back immediately and I did. There was actually a nail in my tire so they did not check it initially and they put a random dipstick in back my car on that visit. I ended up coming back a 3rd time because my tire sensor light kept flashing. When trying to explain I was told that it's just the weather and it may need air. I had to go to another service center that checked my sensors and reset the TPMS System. I will not be a returning customer. I do appreciate the Manager Eric and the Branden at the register for being helpful. They tried their best. The pit crew should be monitored heavily though.
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January 2023 by BIG DAWG
Just told not doing oil changes for an entire month. You'd think that there'd be a sign put up, clearly showing that somewhere yet, they still had oil changes posted on those nice price lists tv displays. It's like 70% of the service requests. Just a hunch, I'm willing to bet that they will conveniently start back doing them just after Christmas because lord knows it's the holidays and the busiest time of the year so that means more work. Told to go to lem Turner Walmart but they're probably doing the same thing. It's just the north jax way: poor, lazy, ghetto customer service. Two stars because other times I haven't had this level of poor customer service here before.
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September 2022 by Mar Reed
DO NOT get your oil change from this location even if you have your own supplies to change your oil or the location is convenient. This was the worst customer service and experience I ever received at a Walmart location. I took my car in for a oil change just to leave with my car smoking, do not go above 25 miles per hour, and oil throughout the engine of my car. I brought my car back for them to fix the issue. They told me nothing could be fixed and I would have to file a claim through their website as if I brought my car off one of their shelves. I just got my car and it's not even a year old.Service: Oil change
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July 2022 by Alicia Barrow
The cashier was nice ? but they make u wait so long for a sample tire change they need more mechanic young ones
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July 2022 by Zach Wilson
They denied me service because they couldn't unscrew my oil filter in a 2016 Toyota Camery. That filter was installed by the dealership. What kind of place can't unscrew an oil filterService: Oil change
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June 2022 by Marissa Gomez
Got some tires. It was a long wait but they were very polite and friendly I ate and sis some shopping while I waited
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April 2022 by JACOB FINERFROCK
I was told they closed at 4 pm when their operating hours on the doors and website are 7am to 7pm.
