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October 2023 by Robin B.
Was targeted by self checkout shoplifting technology. Associate got in between me and the scanner 3 times to scan items in my bags to see if I had scanned them. Ok...they have a job to do, but she could not speak English so we could not communicate! I had no idea what she was doing at first, or what she needed from me. She could not respond to anything I asked her. Finally an associate who could speak English came over and we finalized the transaction - they saw that everything had been scanned...then stopped me quickly to see if I had scanned a bag of apples....which they had already checked. At this point it just felt like harassment. If they would hire more cashier's we wouldn't have to use a self checkout and their risk of shoplifting would go down.
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May 2023 by Elizabeth L.
Very very unsafe place to shop especially late at night at in the evening. I was at the store a few weeks ago and was verbally threatened by an extremeLu out of control customer who not only threatened to harm me but another customer in line. I simply asked this young man to calm down and asked the Walmart employees for security to help, the security never responded and I had to call 911 for assistance. The Walmart employees then assisted this abusive man to another register to let him check out before the police arrived. 2 Jacksonville police officers arrived and the only assistance I received was an escort to my vehicle, no further action taken to pursue this abusive, threatening individual to the my knowledge This man begin this incident by cutting in front of a the other lady in line behind me at checkout No other reason!
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December 2022 by Anna I.
Hands down, best Walmart to shop at in all of Jacksonville.... Selection, ambiance, prices, customer service.... Just all around, best one and I am a tried and true Walmart shopper
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October 2022 by Kylie D.
Waited last minute to tell me certain items in my order will have to be delivered and had me wait 30min in pickup before giving me my pick up order after confirming "to bring out my order shortly". Worker then slammed my door when placing my groceries inside my vehicle.
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September 2022 by Jordan S.
Went in for a coffee grinder that was in stock. A manager told me that he didn't want to try to find it and to go buy it on Amazon. I guess that's why the Walton's don't have a space ship themselves. World class service right here!
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July 2022 by Jeremy G.
This is the second and last time I will order from Walmart. Both deliveries have been late and I'm currently on the phone with a Walmart associate who couldn't care less. This company has fallen to the lowest of lows. I paid for a Walmart+ subscription to obtain an earlier arrival window and again, they're not here. What's the point of making people pay a subscription fee for an earlier window if you can't even be here an hour after said window? Terrible, terrible company who just takes advantage of people. Never shopping here again.
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June 2021 by Michelle D.
In light of the events of the past year I'm updating my Walmart review. Walmart was there for me and the community in the thick of covid-19.They reacted quickly when covid hit and shortly thereafter added additional curbside pick up parking spaces with a covered awning in front of the store. The handful of times I used it I never waited more than five minutes for an order to be delivered to my car.I grew more dependent of Walmart in the last year because it was so close to my house. They also remodeled the self-checkout areas at each end of the store and this was important to me because I use self-checkout most of the time.The greeters at both ends of the store have always been friendly and helpful! And when I asked an associate to help me find something they're always willing to not only tell me the aisle but some will take me directly to the product. That is great service!Thank you Walmart for stepping up and getting us all through this past year!
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March 2020 by Charlotte S.
Store clean, easy to find things , only down side is the employees don't really know where anything is at in the stores..but most of the cashier and customer service desk are very friendly!! Love shopping here!!
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February 2020 by Jaiden G.
This is my neighborhood Walmart and it is surprisingly very neat . Everything is properly stocked and organized , it isn't dirty or messy and all of the staff is always very kind every time I go inside. I walk down any aisle and anytime an employee sees me they kindly ask if I need any help . Plus the self checkout is always a good bonus
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January 2020 by Yohan K.
Not the best Wal-Mart I've been at. A lot of things were missing, very messy, and super disorganized. Lines were at least short, so I was in and out. With other options nearby, I don't know why the quality of Wal-Mart here was so terrible. Would rather pay a little extra and shop at the other stores nearby.
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November 2019 by Elyse D.
Won't go here ever because a girl just shared that her and her kids were being targeted by a man in the parking lot attempting to either kidnap or do something horrible. They were ok but I'll never go here.
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August 2019 by Emily G.
This is another good Walmart in the Jacksonville area. Overall it is a very well kept and organized store. The parking can be a bit rough during the weekend or after work hours but that's expected. They recently added these security stations all throughout there parking lots that are solar powered. I think this is a nice addition because parking lots always have security issues. Inside there is several food areas, a place to get your nails done and an optical shop. Like any Walmart it covers all your needs! I come here every now and then for the deals. Some of my favorites are the large cases of tazo tea bags and the home items. Definitely better prices than target and the surrounding stores (sorry Publix). Overall it's a great one stop shop on beach boulevard!
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July 2019 by Lance H.
Rather than have some clerk running around with a scanner and a cart of bags, how about opening one of those closed registers?
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May 2019 by Cari K.
It's Walmart, what can I say? You've seen one, you've seen them all, right? (Not necessarily actually) I was just in for one thing, a shower head, which I had trouble locating and couldn't find a single employee to ask. However, I persevered and found the shower heads (lots of choices too)! Yay, me. Lots of Walmart experience, i guess. Check out was fast, clean and simple.
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February 2019 by Crystal O.
I have shopped this location many times- it is not the easiest to get in and out of. Tons of stores, plenty of cars going every which way. That being said- the store itself is kept clean- easy to navigate and they usually have enough cashiers plus the self checkout to accommodate the customer flow. I run errands for work and hit this location several times a month. They usually have good customer service here and always find what I need.