-
November 2023 by Benjamin Casper
Started at 8pm. As we're starting laundry a worker get with blonde hair is swearing and complaining about people showing up late to do laundry. We promptly change out our 2 loads before 9pm. I attempt to get my laundry 15 minutes early and the doors are locked. The blonde lady working makes me bang on the door repeatedly to gain access to pick up my laundry. Then she ran her mouth about how we got to be out in 15 minutes. Terrible customer service. Will not come back here until the employees learn how to treat those customers with respect.
-
August 2023 by Diana Maria Negrete Rodriguez
Fantastic, friendly and family laundry. The owners were constantly cleaning the entire facility. They are very well maintained, all washers and dryers are cleaned multiple times a day. Price is consistent with other Laundry’s in Jacksonville. They have working AC and Wi-Fi, along with a clean bathroom. I really can’t ask for anything more, I love it!!!
-
August 2023 by Steve Baas
I like WaveMax for the cleanliness and well maintained machines; however, was wondering if they will open on time today. Sunday is the only day I have off from work and rely on WaveMax to get me through my chores. Please open on time! It's 7:15 and your parking lot is full.
-
August 2023 by Tora D
I always to go this laundromat but the company need reliable workers… if you suppose to be open at 7am.. the employee suppose to there at 6-630 to prepare for the customers… not the customers sitting outside waiting for almost an hour ridiculous
-
August 2023 by Giampaholo Alcivar Mera
I love this place. It is always clean, the customer service is quality. There are staff who speak Spanish.
-
May 2023 by S.J.
Safe, clean location. The attendant was nice and very helpful. She dies have a thick Spanish accent and I did have trouble understanding her at first. Using a bank card to tap to pay for a preloaded laundry card with the amount of my choosing was easy with the attendants help. I've never seen this before! Yay coin free!! Finally! Will use again!!
-
May 2023 by greatbarriergrief
Safe, clean location. The attendant was nice and very helpful. She dies have a thick Spanish accent and I did have trouble understanding her at first. Using a bank card to tap to pay for a preloaded laundry card with the amount of my choosing was easy with the attendants help. I've never seen this before! Yay coin free!! Finally! Will use again!!
-
March 2023 by Oluwatobi Ajayi
Amazing service, Judy is really a champ, she helped me with the card process , and taught me how to use the machines. 10/10 service. I’ll be coming back! Thanks guys
-
March 2023 by Taloni Simmons
After being being sick for a while that I decided to come to this place. Overall the place was clean and the staff was friendly. The only suggestion would be to keep regular employees. It's a shame everytime I'm at this location I see new faces working Id rather have a neighborhood family vibe then not knowing who to ask for when I need it. Beside that I had a load that would dry for anything. I talked with Judy and she claimed to have put tape on the dryer and the owner must have taken it off. Needless to say dragging heavy clothing up 2 flights of stairs while recovering from an illness isn't fun at all.
-
March 2023 by Kyler S.
I did about 30 loads of laundry in an hour or so, for about 25 bucks. Machines are awesome. Staff will help you and there are designated spots to leave your cart etc that you pick up on pretty quickly. Cash only drink machine, waiting area, restroom (needs lock), and card /cash load onto card for machine use. Clientele is mostly just minding their business, however the first time I went it was a couple hrs before close and there was a strange man there seemingly bothering the attendant but she kept her cool and he left hopefully not to return. But hey- that's Jacksonville. Machines haven't eaten my clothes but dryers get very hot on high heat so check your pockets beforehand. Happy with wash overall!
-
January 2023 by Vernon Mercado
I love going to this place. I’m always skeptical going to a laundry mat but I must say this place is clean and safe. An employee named Jess was so so so helpful and nice. This is a pleasant place for anyone looking to get their clothes clean. Very quiet environment outside of clothes being washed. I will most definitely come back.
-
January 2023 by Taqiyya Always
This has been my go to laundry for drop off or sel service for 5 years. Hi Judy:) they keep the washers and environment clean. Don't allow for people to hang out / loiter or harass while you just trying to get your clothes clean. They also have competitive prices for the large washers / dryers. And drop off service is always folded/ hung nicely.
-
January 2023 by Beth Fiedler
Still clean and solid customer service. I had not been in there for about a year in order to clean large rugs. They have installed a card system. Prices for washers appear to be the same. Dryers raised a bit but they are very good and dry in a reasonable amount of time.
-
November 2022 by Gaming Kitty15
Absolutely love this laundry mat it's always clean. And the staff including Ms. Heidi was fantastic. We accidentally added money to an unused drier and she gave us our money back. Thank you so much for all your help
-
November 2022 by Kunthea Muy
Hello! I been coming to this Laundry place since it was open. And the lady’s are very respectful and friendly always smile and helpful. Especially Judy she is the most helpful and very polite and friendly. Always help all the customers that needed help. And this laundry facility always clean. And their dryer always good and running I don’t have problems with the laundry. And I’m from the north sides.I been coming here since they first opened.
