Wawa is an all-day, everyday convenience store in Jacksonville, FL, offering freshly brewed coffee, delicious built-to-order food, and hand-crafted specialty beverages. Customers find yummy big meaty subs, huge burgers, insane milkshakes and smoothies, and great pizza. It is a good stop for quick pickup food, snack food, and fountain drinks, with competitively priced fuel, an ATM, and free air for tires. Many reviews highlight specific positive experiences with staff, noting employees who are helpful, polite, sweet, amazing, friendly, and professional, with efficiency and kindness. These staff members receive high praise and recognition for their service. However, the store can get very crowded, creating an atmosphere that is sometimes a little meh. A recurring issue mentioned is the presence of the transient community outside, described as rowdy and sketchy at times, who constantly ask for money, though management has made efforts to address this. While the cafe, coffee, and smoothie orders are never a fast process, even when ordered ahead, the self-checkout is a favorite for its efficiency when lines are long. Overall, it is considered decent for a quick trip, with many customers expressing loyalty and a plan to keep returning.
