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December 2023 by Paris Hawkins
Very poor customer service. Idk her name but it was an heavy set white lady refused to make my husband drink because he placed a “special order” to add caramel. He paid extra but she slowly cleaned and refused to make it. Another coworker stepped in. I wish he told me in advance so I could’ve checked her.
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November 2023 by Jason Hanson
Dirty store, manager is rude called me ignorant to my face while being disrespectful. Store is always out of inventory and management is rude and disrespectful.Update 11/06/23Waiting on my order go up to pick it up show my ticket manager says I just made that order and I never received it and says she will not make it again. Obviously someone else took my order that I paid for that I never received. And says she won’t make it again. This lady is so rude!!!!!!
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November 2023 by Cathy Warren
Great to have this in the neighborhood. But management is allowing the store to go down already. The store and food area is left unclean. No one comes out to clean the coffee area.
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October 2023 by Raymond S.
Such a great idea, build a big beautiful store, serve quality food, and then hire management and employees that allow this shining star in Arlington to decay and spoil the neighborhood. Guess their just trying to fit in, the person at the register was pleasant, but the baths, floors were filthy, and beverage coolers are dry, and not stocked. YOU should exceed the locals expectation and continue to lift a neighborhood, and NOT be yet another element that brings it down! WaWa is no better then a Dollar store with a profit minded greed, and not holding there employees to hold true to the expectations of a clean safe store.SAD
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October 2023 by Mary W
For this being a new site, your cashier act like they have been working for a year straight with no time off! The grumpest, unhappy, and totally unprofessional cashiers ever! Felt like I was unwanted in their presence and I was annoying then by making them work!
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September 2023 by Evan Alcock
I used to get hoagies and french fries at any Wawa I went to after 12am. I have been to this particular one, three times before 11pm. Everything I wanted to order they didn't have. I was going to settle on just french fries this last time. I went to McDonald's instead. How do you not have french fries??? Every late night restaurant has the fryers open even McDonald's....
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August 2023 by Laurel J.
I used the Wawa app & curbside delivery to get a delicious Italian hoagie this evening. I love that you can get a hot bun, and not have the entire sub heated. I am also a fan of extra lettuce, so you'll see I got plenty of lettuce & spinach in mine. The only reason I'm not giving 5's is bc this location doesn't offer more veggies (peppers, cucumbers, etc..), like others do. After my $2 rewards applied this huge hoagie was just over $5!!
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August 2023 by Lisa B.
This store has been open for 3 months and already it is disgusting. This was my first experience at a Wawa store, ever. Employees were not very friendly, the condiment bar was an disgusting mess with spilled milk and sugar all over with no employee in sight standing by to clean it up. The parking lot had trash scatter all throughout. Just not a nice experience! I ordered food and got gas. My egg bowl was gross. The eggs did not taste real - hat to throw it away and now im eating elsewhere.
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August 2023 by Michelle Lamarca
Great location store dirty and bad service. I love wawa and this broke my heart. I’ll stay going to Monument and McCormick!
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July 2023 by Isaac Arredondo
New and friendly staff. It is something that was needed in the neighborhood and will be a big help!
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July 2023 by Gwenda Green
Thank God for Mgr Alayna coming in to asst. Only ordered Chicken salad. Maybe 4 customer's; How hard was it to scoop items. . This store can't complete with high volume WaWas like Lil Creek Rd in Norfolk, Va. Hope it gets better
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July 2023 by sara ibrahimi
I ordered on the app and drove to the store and still had to wait 20 minutes. My order was supposed to be finished at 12:10 I didn't get it until 12:35. My frozen lemonade wasn't even frozen and was watered down. My salad didn't have any croutons and wasn't notified if they were out of stock or just forgot. My other order had missing items too and very little honey hot sauce. I've been here before and go to wawa often. The store was empty and had no customers. I was disappointed tonight :(
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July 2023 by Michael Degraaf
We are very lucky to have a new Wawa station on University right up the street from my house it's awesome they're starting to put some money into our area down here off of University and Arlington Expressway I hope they boost this place and make it what it really should be a very nice environment for everybody that lives around the area
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July 2023 by Steve Ownby
Went into to get lunch and they messed up my order but stuff happens. The employees there didn't seem too apologetic about messing up. The wait at the front was terrible. But it's only the first week. Hopefully they will get things in order
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July 2023 by Nakia Fleming
Promotion for free coffee entire month of June.
