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March 2024 by Jesny Paul
I went to this bank and i met this guy they call Marcos Filipe Santos he’s from ?? i was trying to open a business savings account he was helping open the account and he makes me spend all my time talking and finally telling me that he couldn’t open the account. He couldn’t even tell me the problem he told me they will send me a letter through my mailing address. This is ridiculous you work there and you can’t even tell me the reason i couldn’t open the account. I went to the Bank of America across the street and they opened the savings for me not even 10 minutes. I don’t recommend wells Fargo West Normandy to anyone bank of America across the street is better service.
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February 2024 by Jeanie Hagan
ConvenienceDrive through
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February 2024 by miguel angel
Very bad bank. I had to wait 90 minutes for them to serve me. The executives are very slow to serve customers ?
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December 2023 by james lewis
The ATM at the Normandy branch was down for three days. Then I got there at 11.30 am only to see notes about them returning at 1.00pm. I wanted to deposit a fairly large check. I will open an account at a different bank tomorrow. Done with Wells Fargo.
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December 2023 by Ashlund Gardner
I have never enjoyed going to the bank until now. Amanda Piunno actually made my day! just by being herself and being so sweet and funny. She made my experience here amazing and i actually can’t wait to come back!
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October 2023 by Luis Vargas
It is the worst office, the ATM does not work regularly, I wasted 2 minutes, in the office there were only two people attending only the drive tru, I waited 16 minutes and they did not assist me, in the drive tru I waited 10 minutes to be attended, in total 28 minutes and I'm still here waiting.
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October 2023 by Someone Take That Keybored Away Frome Her
Karis Gibson was an absolute delight. She was kind, understanding, and most of all, she had our best interests at heart. She made sure we had the exact plan we need at this time and made us able to change and adapt our plan in the future when needed. This amazing woman deserves a bonus or promotion, something for being such a great employee and for her award winning personality.
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May 2023 by Chanel Roberson
I brought my significant other last month and he doesn’t speak 100% English. Thankfully Ms.Carmen was there to speak Spanish for him so that he could understand everything! That was truly a blessing for us. Ms.Karis was also very helpful in the process and made sure we had everything we needed. She was on her way to lunch and still patiently waited until we were all set! That meant a lot to us. Ms.Janie/Jamie (I can’t read my writing) ? Thank you so much for your kindness and quick customer service when we walked in. You all were amazing and we can’t thank you guys enough!! I hope you guys get a prize for this!!! ???
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January 2023 by Anna Metivier
If you go through the drive thru make sure to use commercial. 3 people went thru there to my 15 minutes of waiting in a regular line. Horrible customer service.
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January 2023 by Trippy Moon
If you go through the drive thru make sure to use commercial. 3 people went thru there to my 15 minutes of waiting in a regular line. Horrible customer service.
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September 2022 by M S
If standing in a line ten people deep waiting on the single teller to take all the customers while six other employees stand around looking at you is your idea of fun,....this is your bank.
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August 2022 by Robert Bullington
If you have a small business do not open up account with Wells Fargo they will constantly screw you over and lie to you
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July 2022 by Wilshard Mckenzie
I went to the bank at 11:00am on a Saturday and because this lady name karis wanted to be lazy she found every excuse as to why she couldn’t open up a business account so I can pay my employees she didn’t open it up and allowed me to pay my employees on time.
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April 2021 by Cheryl Shaver
I have been banking here for a long time their great .
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February 2021 by Pixie Maids
Terrible service, they are almost all rude
