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April 2024 by David Caldwell
This Wendy's is a good one with good customer service !
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April 2024 by Evette Vazquez
Had a special to buy a sandwich for 2 bucks. Scanned my code asked me for 2.15. I paid with gpay and it charged me 7.51 cents. Cashier she was nice but didn't know what to do. The Manager comes over looking clueless so I told him the math that I needed for my change back. 15 minutes later my did is cold he's pressing buttons and comes up with a total to give he back which is less than the math. He tries to sound all important saying we gonna take care of you OK I'm trying to help you but he keep insisting that I take the lesser money. Look i work in finance I give loans for a living I didn't care if it was a penny off I want whats mine. I just got off work and now I'm 20 minutes in for a damn burger deal. He kept saying it's only off by a little bit that didn't matter to me. You got one job and you couldn't count, customer service sucked so I said hey man just give me my 7.51 back and you can keep your cold burger He said ok and then he knew all of a sudden how to give me my money back. Wendys needs to retrain him on the values that the name Wendy's used to stand for. And just in case I don't remember his name, it's a tall black guy that must have dreads cause he had a bonnet on his hair.. total waste of time!
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March 2024 by alien yero camejo
It's the second time they miss something from my order. Food quality is good, but they need to be careful in the order.
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March 2024 by Taylor
Wendy’s is going downhill. Ordered online to receive, among other things, an apple pecan salad with extra blue cheese and I also paid for pecans separately (which I thought was odd, but maybe I ordered extra). We get to the window, receive our food, and park. The salad has no blue cheese and no pecans. Simple enough to fix, so I went up to the dining room door (it was about 6:40 pm on a Thursday) and it’s locked. Could I go back through the drive thru? I could, if I wanted to wait for the 7 cars in front of me and be late to my next plan. I complained online and they simply took it as me giving them information to improve. I reiterated I am looking for compensation due to not receiving items I paid for. They responded 4 days later saying a franchise operator will reach out to me. This was 2 days ago. This location clearly has no sense of urgency and customer service.
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March 2024 by joshua fisher
Update not much has changed service still sucks. Got charged for one of their premium sandwiches and got nuggets. Basically stole 3 dollars from me.
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March 2024 by John Hagan
Counter help needs to act like they appreciate customers, not like customers are a bother.Store needs a deep clean.
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March 2024 by Amy Schoenfeld
Drive
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February 2024 by Kenneth bell
Exactly what you expect from Wendy'
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February 2024 by Yelzabel Meléndez
I did not like
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February 2024 by Aasia Hayes
Myself and three other cars were sitting in drive-through for about 10 minutes this morning waiting on someone to ask for our orders. I said hello several times and no one answered, so I drove to the window and started recording only to see two workers hiding with their headset and gloves on!!The older lady didn’t come to the window until she seen me recording just to say that their system is down. That’s all they had to do!! A simple paper placed on the drive-through box would suffice, but instead they had people wasting their time sitting in drive-through for nothing!
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February 2024 by SIR BO JASER
HelloMuslim Brotherhood, beware of the shameful taste. Thank you
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February 2024 by David Underwood
The lobby is constantly closed. It takes absolutely forever to go through thr drive thru.
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December 2023 by Bianca Kaye
The worst service possible. I always feel like I'm bothering these people and they DO NOT want to be there.
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November 2023 by Gwen Scott
I live in east Arlington and had drive all the way to the beach to get chili because everyone had sold out near me. That’s what rain and cool weather will do.
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November 2023 by Dylan O.
worst wendys I've ever been to. the manager was dirty as hell and I couldn't even eat my food.
