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April 2024 by Bobbie Parker
Service was quick..
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March 2024 by Mr Massey
Came with my 2 year old son and ate great
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March 2024 by Cody Dodson
Went through drive through and waited 20 min.. finally got my food and it was wrong and missing items. The drive thru line was still wrapped around the building. Tried to walk in but they had the door locked. We attempted to call several times before the “manager” finally answered. We advised of the missing items and he said the lobby is closed go back through the drive thru.. So waited another 20 min in the drive thru line. Finally get to window again, and she didn’t even apologize, she slammed the door window said I need a large fry and swing the window back open and handed it out without saying a word. If you can’t perform your simple job then quit.. customer service has went down hill! Whatever they are being paid is too much for the type of poor customer service and just complete lack concern. Poor management and poor quality. No wonder why Wendy’s is closing left and right..
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March 2024 by The REAL Lince wife
We walked in for lunch today and when I took a step in the lobby the floor was so dirty I almost slipped. We went to the counter and decided to order. The kitchen had employees back there that were scrambling around acting like no one knew what they were doing. Filthy kitchen as well. This place is newer and shouldn’t be so out of shape. Despite all of that, we did get our meal. The food did taste good to our surprise. I do not think we will be back to this location.
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March 2024 by Kim Bell
The best fish sandwichKid-friendliness: Best 5 dollars for food
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March 2024 by Kiara Lewis
I ordered from door dash along with making a point that I wanted a fresh patty the manager assured me that all of the food Is being fresh so I said ok so now I get the food and it's burned and cold I am beyond pissed can't take it back don't have a car that's why I had it
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March 2024 by willie williams
Cold food / Rude
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March 2024 by Shannon Sellers
If i could give it a zero star i would i ordered 45 dollars worth of food and none of the hamburgers were made correctly. The meat was old the lettuce looked like it had sat out for days and i ordered a plain chciken sandwich a simple sandwich and i was given a nasty old hamburger never again will i eat at this place!
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February 2024 by Cindy McLaughlin
This was a drive-through visit so I have no idea how the atmosphere inside is like. The service was fast The window personnel were pleasant and actually looked me in the eye. The food was as expected and enjoyable.
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February 2024 by blue_aqua playz ,
Love this location in River City. This staff is always fun and so so kind!!;
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February 2024 by J. Yoder
Easily the worst Wendy's in Jacksonville. Very slow, always "out" of something or something is always broken.
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February 2024 by Ro Ha
Over priced slop. I promise to never eat here again. Cashier closed the window holding on to my debit card. To damn bad my number is not raised... Why did I eat here.
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February 2024 by Danielle Battle
I was in the hospital and the food was sorry it was like my grandkids played in
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February 2024 by Daniel Nicastro
Waited in the line at the drive thru over 25 minutes with only a few cars in front of us. They were extremely slow and the customer in front of us they messed up their order badly. Took at least 10 minutes of them going back and forth to finally get their order right. When we finally got to the window, checked and sure enough messed up our order too. You would think how ridiculously slow they were they would at least get the orders correct. Every other drive thru I have been in if they were going to take too long with an order, they would tell you to pull up front. Then bring it out to the them so not to have others wait. This place is the worst I seen in 15 years or longer. No way I would ever return to that dysfunctional place.
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February 2024 by Jesse Van-Harlinger
Long drive through wait time during peak weekend hours. I'm sure the airport and nearby fleamarket attributes to the long wait time.
