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March 2024 by Michael Harrison
Best bank with the best tellers! The branch in the Walmart off Phillips! Tanesha, Jose and LuLu always take care of me and will also take good care of you! They deserve big raises!
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February 2024 by Scott Jai
Customer service on the local level is good. When it come Woodforest as a whole. It is the most Barnum and Bailey, Dollar tree run bank in the nation. Pt Barnum was reincarnated as the CEO. It has NOTHING to offer compared to other banks. It does give second chances, but my God you pay for it with lack of customer service and pre historic features which they think are new. Get that chance and then close your account and run the hell away to a real bank, real fast. Basically they SUCKKKKKKKKKKK.
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September 2022 by Kris M
Worst bank ever, charges you $15 for a debit card. Also charge you $15 every time you lose it.
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May 2022 by Marybeth Barker
I have has an account at Woodforest for years without any problems. Their customer service staff is ALWAYS helpful and friendly. If I could give 100 stars, I would.
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August 2021 by Kia Bia
Ms.Mo is so sweet
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December 2020 by Laquesha Walker
That's my bank
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July 2020 by Leif Hanson
I love Woodforest Bank. They are very friendly and helpful.
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July 2020 by Kevin Williams
Johne' is an excellent customer service provider and I will continue to do my business there!
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August 2019 by That one Dude
I've been banking here a few months and each visit is convenient, thorough, fast, and friendly. Great job Abby,Monique, Monisa, and Joan.
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August 2019 by Nikolai Hamer
Exemplary customer service! The employee's are knowledgeable and prompt with service. They were cheerful and the atmosphere in the bank was fantastic.
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July 2019 by Chris Martin
Great place with super awesome tellers! The manager Abbey is super helpful and knowledgeable.
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January 2019 by Leif H.
Very friendly staff and nice customer service. Once they get to know you,they call you by name or Mr./Mrs.
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June 2017 by Reezy Slick'em
I never seen better customer service than at this particular bank...way to go guys!!###
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May 2017 by Patty Lewallen
Customer service sucks at this branch. Neither of the employees no show till 1:15, then ignore that there are 6 customers waiting.Took 20 minutes for her to help me after they did arrive. M. Hunter and male counter part with no name tag today. Called the Normandy beach great service there. They made calls for me and helped. From now on I will only use the Normandy branch.
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October 2016 by Teresa Trotter
I am always having problems with this branch since I have moved to Florida. They won't go beyond the call of duty to help with anything, including management. Even my free checks got charged against my account. I am always having to waste a lot of time getting them to correct errors that they made. I did however love how I was treated in Houston, TX. I will often call a branch out there, when I can't get anywhere here. And I always come away a happy camper, when I get help from the Texas branches.
