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November 2023 by Tina Turner
I have lived in The Breakers for 2 years now and will be renewing my lease for a 3rd time in 2024 surely.There are many staff members I could say great things about but I am unsure of their names, lol, but I will say Miss Rema has always went above and beyond for me from the moment I applied to live here. The maintenance department are very friendly and are prompt to fix my issues, usually arriving within 1 to 2 days depending on the urgency.If I am sitting on my porch and a staff member drives by they are always friendly, waving to me and a couple have stopped to chat as well.The street I live on is very quite and the neighbors are friendly.I know my experience may not be the same as others, but I personally enjoy living in The Breakers.
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November 2023 by Taylor Sheppard
I have currently been living in this lovely community for a year and a few months. When I first moved in, I was welcomed by the nice & supportive staff members and they helped me with everything I needed help with. I plan on living here for a long time, I don’t plan on leaving here anytime soon. My daughter loves the neighborhood & she absolutely LOVES the park. I want to give a huge shout out to Rema, she works in the office and she helped me pick the right home and for a great price and I’ll never forget how she never gave up on me. I love all the members of the breakers community including all the maintenance helpers as well. I am happy to be a resident of the breakers community and I suggest this residence to anyone that is looking for a beautiful home to rent or even buy.
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November 2023 by Joyce Wright
I had a small issue when I moved in about 5 months ago and when I called to the office, Dallas answered the phone, she listened, did some research and within 15 minutes or less, it was all resolved. The few times I have called the office, Dallas has been pleasant and nice to talk to, as she doesn't cut you off when talking. My favorite thing, is paying via Western Union on the 1st of each month and for me, is well worth the very small fee. I am hoping one day, it will be possible to pay any amount via Western Union on each payday,, I will gladly pay the small fee each time. The neighborhood is quite and Dallas keeps the community up to date with emails and the YES portal is friendly and easy to use.
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November 2023 by Leslye Domingo
We have lived here for almost a year now. I can say, that for trailer park, this one is nice. Residents are courteous and friendly. I love watching all the kids play and hearing them laugh. My family was in a desperate situation, and Rema saved us! I was able to purchase a home and move in immediately. Without her we would have been homeless. Out of all the staff I have met, Rema and Dallas are the best. I am thankful for our home and even more thankful for Rema! The only problem that I have experienced is about my blinds in windows facing the street. My lease and the Compliance Officer's notices that are posted on my door or emailed, that say I am violating the lease and will be fined if not changed, are not what is said in my lease. When I communicated with her, she was pleasant in the email. I replaced my cute curtains with white showing. I still have my cute curtains behind them so my tortious can have some natural light daily.
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November 2023 by Shawn
The move in process was great and great, however the ink did not have time to even dry before realizing our mistake. I am an owner and the lot rent is almost as high as my mortgage. There are zero amenities. They pick and choose who they want to harass. I have personally Spoken with a couple of ex-employees Who said that the renters get treated like garbage they live in mold houses are falling apart, and the park doesn’t do anything And that person used to work in the office I’ve also had old maintenance People tell me that this place is rigged beyond compliance.. The park and staff members are very rude and very unprofessional. They want to fine you for every little thing.. They act like this place is an HOA in Ponte Vedra. In an all reality it’s a broke down trailer park on the west side of Jacksonville.. Anybody who is interested in this please do not move here. Now the only good thing I can say, is that Kate from corporate is very nice and attentive, and has attempted to fix all of our issues, but other than that stay away. I’m still trying to get answers on why our rent is so expensive when the only amenity we have is a lawn crew who doesn’t even do their job. And a pool that is never open.
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October 2023 by Brenda Wells
Rema & Kenny are two of the nicest people I have ever worked with, they made what could have been a very stressful time into such a smooth transition for me. What an Awesome team! Rema is so responsive and positive I love her we will get it done attitude! I am looking forward to many wonderful years in my new home.
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October 2023 by christina bauer
I want to give a huge shout out to Rema! She is so amazing and treats you like family!! She makes the process easy and simple and explains everything as she goes. If it wasn’t for her I wouldn’t have found my home and love where I live! She listened to my concerns and found me the perfect spot to live. So thank you Rema for going above and beyond in everything you do ?!
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October 2023 by Chelsea Slater
If I could give 100 stars I would. Rema and Rain were so wonderful and helped out during a time of high stress and did everything they could to get us set up in one of their homes! Can’t thank Rema enough for helping us through the process and helping us with each step! Y’all are the best!
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September 2023 by Chris dingledine
Everyone made the experience great. Rema was awesome helped us all they way through the buying and closing process she even worked with us after hours. You can't any better agent. Mike and his co worker are awesome they said they do the favor of removing a bush and they even replaced the skirting on our trailer with some good heavy duty stuff. Management I have yet to really talk to but so far from what I have experienced with them it's been great.
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August 2023 by Kierra Middleton
- I Will Say ,When Everybody Told Me No The Breakers Told Me Yes. The Home Buying Process Was Definitely A Breeze And The Process Was Less Frustrating Being That It Was My First Time Purchasing A Home At The Beginning Of The Year. They Answered Every Questioned I Had. Even Broken Down The Entire Process For Me Each Step Of The Way. They Care About You In The Beginning But Once You Actually Move In, And Months Start Going By That Literally Goes Down The Drain. Im Really Starting To Regret Moving Out Here. I Moved In A Few Months Ago And The Siding On My Trailer Is Literally Falling Off Piece By Piece. They Ignored The Pieces Of That Sitting On The Ground But Fining Me For Every Thing Else, But No One Has Come And Fixed It Yet. Being That I’m A Home Owner “ I Can’t Put In Maintenance Request “ I Have To Fix It On My Own * Understand * But Now They Are Telling Me What I Need To Fix Or They Are Going To Fined Me. After I Brought To Their Attention That They Have To Fix The Siding On My Trailer, Now All Of Sudden These Bunch Of Fees Started Coming From Everywhere. They Say No Parking On The Grass, When You Barely Got A Yard To Park In. Make It Make Sense. If I’m Considered A “ Homeowner “ Then Why Am I Being Treated Like A “ Renter “. Move Out Here At Your Own Risk, They Will Try To Fined You For Every Little Thing. Now I’m Stuck Living InThe Breakers.
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July 2023 by melissa stephens
Took a application fee from my daughter on a place they do NOT have available. The place is still listed for rent as we speak online. However it’s not really available. Even attempted to take a deposit. Do NOT recommend.
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July 2023 by Junky Git 2
Ms Donna Was Very Helpful &Very Pleasant She Also Helped Me Resolve An Issue With My Unit Thanks Ms Donna P I’m Very Grateful Keep Up The Good Work
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June 2023 by Monique Freeney
The Breakers continues to be a place of surprises and not always in a good way. I have had a few in counters with a staff member by the name of Deborah... Deborah Wilson which left me rethinking my decision to move to this location. Simple questions asked resulted with a snappy response from Deborah. The last encounter in regard to where I should pay my rent. Mind you this is my first time living in this community. I was under the impression that I had to pay my rent at one specific location. It took another office member to better inform me. However, there are other staff members who from the day of introduction made me feel at ease and made sure to answer my questions thoroughly and that member is Ms. Donna Pamilton. My experience with her is why I request to speak with her to get answers. She goes above and beyond. Thank you for helping me better understand Ms. Donna ☺️
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June 2023 by Walter Pannell Jr
I can say that in the three years I've lived here I've had up's and downs but I can honestly say that this years staff is by far the best. One person in particular Donna Pamilton is the best they have. when she came in she got right on the issue I've been dealing with for over a year. She got my son's wall fixed and got the electric socks fixed, and was able to get a great cleaning crew in to clean out growth that started to grow due to a leak in the pipe line. she did such an amazing job that me and my wife decided to purchase the home and become first time home owners. Donna and the team now have really made great changes and i hope there's more to come.
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June 2023 by tara carter
I've lived here a very long time and we have went thru many many managers. However our new manager is awesome. Never have I seen them out in there golf carts in the rain but here was this lovely lady walking and politely knocking on doors, in the rain, without an umbrella or rain coat in sight. Just to help tenants have there property inspection ready. As she walked(my was messy lot) she pointed out things that needed her attention before I could. Instead of being annoyed and angry I left with a smile. My boyfriend wasn't even mad I was late picking him up. I hope Ms.Lyn Sowell sticks around. Omg I sound so fake. I promise I'm not. This place use to be a mad house with cops in here daily and then they refused to come in at all! It's come a long way as all us older westside natives know! Born and raised on 103....anyhow thanks Ms.Lyn for making my day!!!