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November 2023 by Ryan Bonton
Sold a vehicle with alot more damage than they stated, claiming it was minor. Showed a car fax report showing one accident. Months later after failing to complete a repair they had agreed to at the sale, and continuing to give buyer the run around and excuses, the car fax now shows multiple accidents which were not disclosed at the time of the sale. Nor was the damage they should have known about based on their attempted repairs and saying the car was inspected. Also stated there was a, "mandatory" drivetrain warranty that was required to be purchased....not optional.Shady business IMO. Stay way.
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November 2023 by Ryan B.
They sold a vehicle stating it had been in one minor wreck with an animal and no significant damage. After the sale and agreeing to provide a 2nd key, as well as repair a malfunctioning headlight, it took many trips to the dealership. Key was eventually replaced, Many more trips to the dealership with excuse after excuse then being sent to Walts in Live Oak for the repair, it was determined Walts refused to work on the vehicle ( major red flag). Took it to a reputable mechanic only to find the car has major damage and parts are literally ziptied together. Radiator mounts were not repaired, as well as bent frame parts. Mind you this vehicle was sold as a certified inspected car. It went back to the dealership numerous times as parts literally flew off from under the vehicle on the interstate. They stated they were replaced, yet under inspection by the reputable mechanic, the parts are still missing. so they clearly had knowledge of the damage and did not disclose it. I would not recommend this dealership to anyone, and its sad to have bring litigation to get what you were supposedly sold, but after numerous attempts to let them make it right, they have not. Either way, they will spend more in attorney's fees then just repairing the vehicle as they should have. Buyers beware...so glad the texts and comunications were saved on my end!
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October 2023 by Enrique Villagomez
Hello, i purchased a previously owned 2018 f150 truck from salesman Levi. I was promised the key code to the door when he lied and said it was in the glove compartment. He has never reached back out after trying to get a hold of him. I just feel like this dealership would just lie to the customers to put them in a vehicle. I personally wouldn’t purchase another vehicle from this dealership and wouldn’t recommend anyone to purchase from here. They don’t know the used vehicles they sell
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September 2023 by Tommy Lyons
I can’t begin to express how much this team here at gator Chevrolet has really help me. Mr. Wesley and his manager did everything in their power to make sure that I got into my 2018 Chevy Silverado LTZ words cannot describe how happy me and my family are for everything they have done for me today. I will be coming back to them to get another vehicle for sure. I’ve never seen a team that actually cares and will actually do everything in their power to make sure you’re in the ride you want. Thank y’all so much for my truck!!
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September 2023 by Aaron Hayes
I've waited for Gator Chevrolet to do the right thing for 2 months now, and I can not even get a return phone call. I purchased a use 2021 F-250 in February. The deal was done over the phone, and they knew the day I was coming to pick it up (I'm from TN). I get there, and the truck was filthy. That's fine, stuff happens. I'll wait to get it cleaned up. BUT, the Gator Chevrolet Package that comes included with every purchase, they have no clue on what happened. You only get 1 year out of it. It's been 6 months, and there's no record. I've spoken with finance (who handles that) and they were going to get it taken care of. This was in the beginning of July. I called at the end of July and he was waiting on word to come back. I've tried calling multiple times and left multiple messages, and nothing. I'm not the type to make reviews but hopefully this will reach them and I can get the warranties they "sold" me with the truck. The buying experience was the pretty decent, everything taken care of its just the after buying experience for me.
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August 2023 by Mikey Brady
I got my truck in march and it’s been good. It was time for my service and I wasn’t able to get in contact, no one would answer the phone or I’d try and schedule a service online but no response. I finally was able to get an appointment but they have canceled on me twice
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July 2023 by Tyler Fortner
Dylan and the Gator Chevrolet team, made the ordering process simple, quick, and easy. Multiple dealerships were unable to order what I wanted, one call to Gator and it was ordered and in my driveway in 2 months. EASIEST PROCESS, and even better deals! Will 100% return for service, as well as other vehicles in the future!
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July 2023 by Rachel Terry
I had a great experience buying from Gator Chevy. I didn’t think I would get approved. I not only got approved but approved for the car I wanted! Drove it on a road trip the same day and it was a dream drive. I can’t thank everyone at the dealership enough for their time, service, and patience.
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July 2023 by affliction223
Bought a used vehicle from Jasper Chevrolet. "As is - No warranty". My fault I paid what I did for it without having it looked at. Buyer beware! No one returns calls, not even the sales person who "represents his word, not the dealership". Don't take anyone's word for anything on a used vehicle there. Shady used car lot operating under the Chevrolet banner, David Cohen owns this fine place.
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June 2023 by Bruce B.
Purchased a used vehicle "As is - No warranty". Caught the sales person in a couple untruths. Should have been a red flag. Many issues and no one knows how to return a call after the sale... weird it wasn't an issue before the sale. Buyer beware of this place buying used, have your mechanic look at it, not there's. Questionable used cars sold under the guise of a Chevrolet dealership. BTW - I contacted national Chevrolet headquarters and they say they have no control of independent Chevy dealers like David Cohen
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June 2023 by Sallie Pert
I went to test drive a new Trailblazer and fell in love with it only to find out it had been sold before I got there to test drive it. The guys felt bad about the situation so they filled my current vehicle with gas since we drove a ways to get there and they gave me a discount to make it right and keep my business there with them. The GM jumped on the phone and within a day found me another one exactly like the one I test drove, but with several upgrades! Levi, Luis and all the guys were great and very helpful. I wasn't pressured to make a purchase and was treated with the upmost respect. I could not be happier that I chose Gator Chevrolet to purchase my new ride. I will recommend friends and family to go see them!
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June 2023 by Amanda DeLoach
Joe went above and beyond to take care of my car for me! He went into great details to make sure I understood! He remember that I had several kids and was needing this taken care of asap! I really appreciate it!Stacy was great too! If she didn’t know the answer, she found the information for me or got someone to explain it! She communicated very well over the phone with me and my husband! We appreciate her also!
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June 2023 by Logan Martinez
My husband & I came to look at Gator Chevrolet for a truck. Levi showed us all of our options at the best price possible & helped us in purchasing our 2024 diesel truck. There were no hidden fees or unexplained fees associated with our purchase and we are 100% satisfied with our purchase and this dealership.
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June 2023 by Shelley Arrington
Stopped on a Saturday to buy truck. Bank couldn't do nothing until Monday. Drove by Sunday and the truck was gone. Drove by Monday morning and truck gone. Called them Monday night and they had sold truck Saturday while we were trying g to hear from bank. Real class act. Will not do business with them.
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May 2023 by Sharon Christensen-Jones
Kyle was extremely knowledgeable and helpful about the car, the car buying process, and the area. He gave us personal attention that is often missing from large dealerships. Additionally, Kyle was able to seamlessly guide us through the purchase process. We drove over two hours to look at a vehicle and Kyle was able to assist us with professionalism and courtesy. It truly was a pleasure to be able to do business with this dealership.
