Escambia River Electric Co-Op
Hours:
Hours
About Escambia River Electric Co-Op
Escambia River Electric Co-Op is a reliable utility provider that offers electricity, water, and internet services. The company is praised for its quick response during severe weather, with crews working effectively to address potential hazards and restore power promptly. Customers appreciate the professionalism of the staff, especially during tree trimming and maintenance work, which is done carefully to avoid damage to lawns and property. While electricity is generally dependable, outages can occur during storms with high winds, though the company is often quick to restore service. Water services are reasonably priced, though some customers notice mild mineral discoloration in tap water. Internet service, especially in rural areas, can be spotty and slow during high usage hours, but the company’s support staff is helpful and polite. Despite some frustrations with online payment links and occasional outages, many customers remain satisfied overall, citing the company's dedication during storms and the friendly customer service in the local offices.
Most Recent Reviews
February 2025
All are so polite an were never hardly out of power.
May 2024
Writing this review as proof of contact. All of your "Pay Online" links are not working, when I call your prompt says that you are closed at 1pm in the afternoon, and your 'Pay by Phone' States to go online.
I better not see a late fee on my bill! I've been trying to pay for a week.
May 2024
The quick response from the EREC teams from the two days of severe weather across NW Florida was amazing. Hats off to them working in those conditions I am extremely grateful!
More Comments(29)
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