About NAPA Auto Parts - Jay Auto & Industrial Parts
NAPA Auto Parts - Jay Auto & Industrial Parts is a trusted local business serving the greater Jay, FL area, backed by over 100 years of experience in auto parts distribution. The store features a knowledgeable and friendly staff dedicated to customer satisfaction. Customers frequently praise the employees for their great manners, helpfulness, and focus on ensuring customers get the right parts or tools. Many reviews highlight exceptional service, such as aiding customers in installing windshield wipers, replacing headlight bulbs, and helping with various repairs. The staff is described as caring, respectful, and always willing to go the extra mile, often providing advice on how to perform repairs themselves and ensuring customers leave satisfied. Customers appreciate the store’s great prices and quick service, especially when items are not immediately in stock, as the team quickly gets what is needed. The store offers convenient options like Ship-to-Home and rewards programs, making shopping even easier. Overall, NAPA in Jay is highly recommended for its fast, friendly service, knowledgeable staff, and reliable availability of quality auto parts and accessories.
Made a trip to Jay on Saturday for a particular part. Unfortunately, they didn’t have the part we made the trip for, however Glen was very knowledgeable and helpful. He did a great job explaining where the mixup may have happened and offered to order the part. Great customer service.
March 2025
The employees here have great manners. They are completely focused on the customer's happiness and will make sure that the customer gets the part or tool that they are looking for.
February 2023
Rhett has to being the most caring and well respected employee to I have ever dealt with. All the guys in there are so nice and will help you
