Smith Tractor Company in Jay provides an outstanding and excellent buying experience with very reasonable prices. The sales staff is knowledgeable, friendly, and easy to work with, making customers feel well taken care of. After-sales support is superior, with technicians available to provide helpful service at a customer's home to demonstrate equipment use and maintenance. The service department is exceptionally people and service oriented, featuring plain good folks who are amazingly helpful. The service team answers the phone, fixes things correctly the first time, and often completes repairs in less than a day, getting customers back in business quickly. The parts department is also highly recommended, with staff who provide great recommendations for high-quality parts and accessories that are very effective. Parts, including specialized blades and bagger accessories, are easily available and seem to always be in stock. This commitment to outstanding service and support makes doing business with Smith Tractor a grateful experience for many, who find it well worth a long drive.
