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February 2024 by Ashley N. Regan
Girl with southern accent really went above and beyond on the phone before my in-store pickup. Best service I’ve ever had at a forever 21.
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January 2024 by Andrea Caratelli
Fantastic sales with lots of supplies
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December 2023 by Jenny Spears
If I could leave no stars I would I went in to get something I saw online and they didn’t have it in stock big dump
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November 2023 by Nicole Mullen
If I could leave no stars I would I went in to get something I saw online and they didn’t have it in stock big dump
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November 2023 by Jennifer
This store is always unorganized and dirty. The employees are not helpful or friendly. Today I had 7 items I wanted to try on but the fitting room said closed. When I asked the person at the register if there was anywhere to try on the clothes or when they were going to open the fitting room, she had an attitude and said "no, we're understaffed". There was 2 or 3 people working in the store and it was almost empty inside so I'm not sure why people weren't allowed to use the fitting room.
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November 2023 by KC
I know it is the holidays and everyone is tired, but I have never been treated like this in a store. I try to be patient and friendly, but the staff did not, especially the woman at the dressing room. I'm sorry that you're miserable, but I just wanted to buy some clothes from your store. I won't be back!
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October 2023 by Myrna Villafuerte
Love the huge store!
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September 2023 by Patty Starkey
Just visited the store in the mall- a sales associate named Adrian was very dismissive and surly and his demeanor was shiftless- in other words far from courteous/ let’s just call it rude-
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July 2023 by Ingrid Hance
This particular store doesn’t have organization, employees are all behind the register talking and laughing. I went twice to ask for help and they said: “ I think that the last Item in that size” They didn’t even offer to find it in other store. Hello Forever XXI corporation your stores in Jensen Beach Mall need responsible adult in that location.
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July 2023 by Ashley Salas
Had a very bad experience here, If your black and pay with alijah you can skip line clearly very disrespectful that just because your color you have preferences, i fid said that o was in line, he didnt care and took her.
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May 2023 by Laura Spinelli
Not one employee asked if they could assist me. I walked out
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April 2023 by Mrs. Kapitol
Let me start by saying first the customer service from this employee name Ray was outstanding, the product was exactly what I was looking for. My husband and I were so pleased with the hospitality we received from him. He went above and beyond to help me find the perfect outfit. We were very impressed with the quality of service we received and the product we bought, we felt like Royalty yall. We told him it was my birthday let me tell you, he made it his business to dress me up even though it was close to closing time and he was very patient. Whenever you go there ask for Ray, he's the guy you want to help you.
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December 2022 by L BG (Laura)
I love the variety of clothes. Great store for the young ladies in your life.
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December 2022 by Jes Towers
Employees need to learn their job ia to assist customers, not sit around taking selfies...
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November 2022 by Richard Kwolek
I just love shopping for panties there
