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March 2024 by Joe P.
Phenomenal Experience With the Entire Family. Definitely A must Visit If Your In Florida. The staff's Extremely Friendly and Knowledgeable. The Instructors In the Range Are Incredibly Helpful and Friendly. They Showed My Brother and I Better Grips and How To Properly Handle All the Guns We Rented. Next Time I'm Back In Florida I Will Be their More. 10/10 Experience. Thank You All For Giving Us A Family Experience that We Will Never Forget. Much Love From New York. We Loved Everything About It. Clean, Friendly, Helpful and Very Respectful and Knowledgeable. Definitely A Must Visit If Your In Florida.
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December 2023 by David R.
I went in to zero a new optic and immediately was met with the most rude service staff I've ever met a range. The manly women working the range center was awful and hates her job. The elderly RO kicked out a young couple over green tips... who the hell doesn't have the proper back stop for LAP rounds in 2023? Over all just a shitty place to shoot, go to okeechobee shooting sports...
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October 2023 by Deetan
I love the selection they have, but their own ploys are trash. On three separate occasions, I had encounters with rude employees in my most recent visit. I was lied to. I was told that the two firearms I had purchased online I would only be charged one background fee, one transfer fee, and that was not the case, I was charged two for each when that transaction was done all at the same time.
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October 2023 by Isaac Berros
Great prices & experience shooting out on the range. Super friendly staff, huge shout out to Jordan who took our group in and helped us out with the whole process. Cannot recommend this place enough.
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September 2023 by Ryan Fonash
Let me start off by saying everyone I interacted with was extremely pleasant and friendly and that I genuinely enjoyed the experience of shopping here.However...I went in looking for a snubby revolver, specifically focused on the SW 442/642 and the Ruger LCR. They didn't have the LCR, and was going to get the 442 when I decided to quickly check out the used selection. There the sales associate found a SW Bodyguard 38, which essentially looked just like the 442 but was slightly lighter weight and had an integrated laser and appeared (at the time) to be barely used (the associate also said the same). I decided to go with this one instead, proud of myself for saving a few dollars.When I got home, I decided to give the gun a quick cleaning and oiling, and that's when I discovered that what looked like just a tiny bit of carbon deposits inside the barrel when I was at the store actually was a damaged barrel, as if the previous owner had shoved a Dremel grinder hear or something inside the barrel? The rifling near the muzzle is....destroyed. Additionally, the cylinder doesn't reliably rotate every time when first closed. The gun definitely has problems, it's not under warranty as it's used, and so now I need to get this thing repaired and I would have been MUCH better off buying the brand new model instead.Yes, I take some responsibility for not having inspected the gun MUCH more closely (and with a flashlight) before purchasing, but I also didn't expect to be sold a damaged and improperly functioning gun (I guess I incorrectly assumed used firearms would have been closely inspected before being purchased and resold and thus damage and/or problems would have been noted and made clear to the potential buyer, perhaps they just didn't inspect closely themselves, I dunno).In any case, a very good in-store experience, but very disappointed with the product I was sold.
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August 2023 by Aldo V.
Almost any thing you need. Profesional and excellent sales staff. Highly recommend.
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August 2023 by Drew Kenyon
I have purchased 2 guns here now. Each time it has been a great experience!I moved from Idaho where gun stores no matter the size always had a small town vibe where they remember your name. Lotus captured that vibe and made it accessible in Florida.I have worked with Tim, Debbie, Gerry, and GB at this point and they are wonderful to do business with. I have not tried the range yet due to a major lightning strike knocking out the AC. Will update once I visit the range. I will get photos soon.UPDATE:I visited the range on my birthday and it was a great experience! The range officer was very kind and gave us helpful tips to improve our shooting skills. He helped me tighten up my snub-nose groupings and complimented my P229 which makes any gun owner feel happy ? I’m a big fan of Lotus GunWorks!!
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July 2023 by Sebastian R.
Walked into the store ready to buy their new MCX SPEAR in 308 and I was standing there for a good 5 minutes, until I had to go grab one of the old dudes that was just chatting by the optics section. He straight up said I doubt you can buy it and walked the other way. To easy lotus gunworks I'll take my business elsewhere! If you want high quality customer service and firearms definitely make the drive to "PALM BEACH TACTICAL" or have continental range in Stuart or the tactical store help you with your needs! Even better go to okeechobee shooting sports and shoot outdoors for 12$ all day and not inside a crappy indoor range now. Don't worry I will go back to trashy lotus and get the name of the guy working the counter
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July 2023 by Taz S
This review is long overdue.I've always been anti-gun, but Stacey and the staff at Lotus have changed my mind.When I stopped by to get some information for my boyfriend, I was greeted by Joshua, who kindly informed me of the facility.Then we met the woman of the hour, Stacey. She could see that we were amateurs and gave pointers, law details, the specific items we needed, and corrections on removing our firearm from the holster.Lastly was Scott. He saw my boyfriend's gun was jammed and stepped in to help, and gave us some more pointers.I had a pleasant experience because of my interaction with the staff; they never scoffed at our novelty.Thank you!
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July 2023 by Bianca Borja
If i could give this place 0 stars i would, worst customer service ever! Been there twice & never get acknowledged not a "Hello" or "Welcome" , nor am i speacial nor am i a regular but i am a hispanic women & it's sad to say but I did feel profiled due to a Caucasian walking in RIGHT behind me & being welcomed! Also asked for assistance, showed me the item & had no interest in trying to sell me the item, nor did he acknowledge that I was searching for another item, had more interest in trying to attend what looked like to me a REGULAR due to 2 employees running over to that specific customer fighting to attend him. Both my experiences were horrible there, will never step foot there again!
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June 2023 by Chazz D.
One of the best ranges in all of south Florida! From the wide range of rental guns available to the state of the art range that is fully electronic. Rifles are allowed and they have one of the biggest gun inventories I've ever seen with thousand of options.
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June 2023 by Jeramy Matos
Came in to use the range, waited In line only to get to the front and the worker says it's cash only cause the servers are down. You could have said that when people walked in. They take no other forms of payment, like Zelle, venmo etc etc in case of problems with their servers. Drove an hour to come and waste my time. Will never come back.
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June 2023 by Sunshine Holistic Wellness By Meegan
Just had my first experience with Lotus Gunworks. Everyone was awesome and it was great to have Stacey in there while I was shooting since it was my first time and I was super nervous. I will be taking her course next weekend. Thanks for everything. ?
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May 2023 by Scott B.
Beautiful gun store and range in one site. Building looks massive and lots of choices are available in stock. Employees were quite nice and immediately available for questions and assistance.I am partial to one brand and they had 15 or so choices available. They all appeared to be full MSRP with no sale or discount. They also offered some used handguns also. Would not hesitate to buy here if they had the right item, but knowing that better pricing remains elsewhere and online. Cool store and visit.
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May 2023 by Tara Capone
I went into Lotus nervous with a ton of questions and met Stacy. She spent so much time with me answering every question I had. I took a class with her and she was so patient with me and made me feel so comfortable. She is extremely knowledgeable and easy to talk to.