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August 2023 by Kev M
Zero stars is more accurate. billed me for 40lbs of laundry.or rather tried....only had barely 20,,,,,they claim the service weighs it not them.FIRST AND LAST TIME I USE THEM.Service: Laundry wash & fold
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June 2023 by Tami T.
Great value and high quality. Easy to find and friendly staff. Knowledgeable seamstress
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March 2023 by Charles K.
I have been a long-term customer of this particular dry cleaner. I went in the other day and dropped off a white shirt for laundering. When I went to pick it up, I was overcharged substantially. I asked the woman why it was so much, and she said because it's a jacket. I showed her the item and told her it's obviously a shirt and not a jacket. She agreed. Next, she said I was charged for dry cleaning. I told her that I asked specifically to have this laundered as it was just a denim shirt. Her response to me was " you have been a long-term customer, and you need to have more flexibility with us". I told her that the person who accepted my clothes was brand new, and had just started that week. I asked to pre-pay the clothes, and they did not give me the pre-pay rate, they charged me for a a jacket instead of a shirt, and they dry, cleaned it when I asked it to be laundered. The only thing I was asking was the pay the correct amount for the service I requested. I contacted the manager Debra about this, and she couldn't have given me worse customer service. She told me that the employee wasn't going anywhere. What? I didn't want the employee fired. I just wanted to pay the correct price for the service I requested. She promised to call me back after I sent her a picture of the item, and she didn't. I sent her a text stating that apparently the bad customer service started with the manager. Then my phone immediately rang, and she was so rude to me that I couldn't even stay on with her and had to get off. I recommend finding a different place to have your clothes taken care of. Obviously, these people do not stand behind their their business or their work.
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January 2023 by Mark Berner
Great Prices Reliable ServiceFriendly local CleanerBerner
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October 2022 by Kristi Parsons
Such friendly service, great people!
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August 2022 by Maria F.
They did a good job on sewing something for me but I think it was a little expensive. It was like a five minute sewing machine job that cost 25 dollars.
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December 2021 by Hailey J.
Some of the rudest people I've ever encountered. I dropped off a skirt they the told me it would be ready on a certain day and when I called on my way to pick it up they said it wasn't ready and they wouldn't know when it would be. When I did get my skirt back they put in a cheap zipper and the skirt broke after one wear. Would literally never step foot back in there
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June 2020 by Jean chudanov
I was new to the area and a neighbor recommended the seamstress here. First off she was very late and I had called her to get her hours. Then I checked out and paid my bill, my bad for not clarifying the cost. Went home and was charged $40 to take a few inches off 1 dress; no lining. Three weeks later when it was done I asked her why $40, she just said that’s the price. I figured I’d shop around next time, stopped by a different place showed them the same dress and the price would’ve been $14.50. Will never use this place again!
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June 2020 by Frank Fazio
This is not really a "Dry Cleaner" operation. Its just a delivery & pick-up storefront to be sent out TO A DRY CLEANER. As a result, "special instructions" re: stains are ignored and people do not know what was done. You really need to go to a place where the project is done "in-house". UPDATE: Per the below response from the owner "Brent" and a subsequent meeting with the Dry Cleaning Manager "Debbie" at their real store & plant in Stuart, FL it was apparent that their other location never took notes or informed the people doing the work that I had a special request. They offered to inspect the product and try to take necessary steps to get the stains out at no charge. Although they were not very successful in their attempt, the product is better than when I first got it back and their professionalism and concern was "Top Shelf". All is well now and I will use the place in Stuart for all my dry cleaning in the future. Thank you!
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June 2020 by anthony baffa
Very expensive and takes a week to get my cleaning back. The seamstress is very good but also expensive. I bought pajama bottoms at Walmart for $10 and was charged $10 to seam the legs shorter!??
