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April 2024 by David McKay
Went to the store shopping for a recliner. Was helped by Jordan to find the one that suited me best that I purchased. The whole process was quick and efficient and the sale price was within my budget.
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April 2024 by Patty Ruud
For the most part our sales person was helpful. Unfortunately the delivery was not scheduled as we were told. The truck was already full when this was discovered so we have to wait an extra day for it when we needed the chair yesterday.
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April 2024 by Mike Domke
Great salesman
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March 2024 by Harry Walker
Great store. The sales people are knowledgeable and friendly. No pressure just great service and great products
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March 2024 by Randy Chapman
Great service.
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March 2024 by Susan Wood
I was greeted by Ryan who was easy to talk to and very knowledgeable. I wasn’t left waiting and did not feel pressured to buy anything. In the end I felt comfortable with our purchase, especially the color.
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March 2024 by Dorothy Rudd
It’s a pleasure purchasing what I need with La-Z-Boy. The young man was very professional and pleasant.
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March 2024 by CA B
Great customer service! My sales associate was so helpful and accommodating.
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March 2024 by Aileen Gresham
Nicole and Alex are so patient and fun to work with!
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March 2024 by Debra Petrey
So I wish my advisor would have told me that certain chairs are for people at certain heights. I am 5 ft 2 in and my chair is too big. I got the Rowan. Also, the color of my chair is wrong. If I realized that I could see all different colors, I would have picked a different color. There could also be a chart on wall by chairs with diff color options ....My rep provided no guidance except to say the chair was very adjustable. There should be a chart on wall that says if you are this tall, this set of chairs are best and if you are that tall those set of chairs are best. My chair is too big and I paid a small fortune for it...... : Items can be returned with a 30% stocking fee. Maybe I will try to sell it on FB marketplace.
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March 2024 by John Jamason
Lazyboy must get their furniture from Rooms to Go. We purchased a dual recliner couch from them 2 years ago at $1100.00. The cushions are all breaking down to the point that we can feel the frame work. They came out once shortly after purchase to fix one defective cushion and the framework. Contacting the warranty company they denied coverage and would only cover spillage. I guess we have to buy furniture every two years now. For $1100.00 you would think it would have lasted a bit longer. Guess I will be going back to rooms to go and rent their furniture for two years for a lot less.
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February 2024 by Donald Reid
Brendan was awesome no pushy sales pitch was very kind and courteously of our time. Will some there again.
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February 2024 by Pat Almy
Ryan, our sales person was great, very informative. Listened to us and helped us find and purchase the chairs that we wanted.
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February 2024 by tander26
The salesman Ryan was very helpful in picking out the perfect reclining Loveseat for ous small guest/TV room. It was delivered in only 4 days by a very polite young man named Curtis.
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February 2024 by Pat Giles
Good experience. Saleman was very helpful.