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May 2025 by Celaida Lissabet
If i could give a zero i would. They refuse to let you withdraw money that is available in your account until after 5 business days of them holding to verify the funds. For someone who has a personal, business & multiple credit cards, i will cancelling my PNC account and moving to chase.
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April 2025 by Marc Cohen
Terrible bank always a problem when you try to withdraw your own money even when you call ahead will more than likely be canceling my account and just only use wells Fargo
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August 2024 by Joseph Santos
My recent experience at PNC Bank was incredibly disappointing due to the unprofessional behavior of an employee named Gigi. When I inquired about the time it would take to fax a document, Gigi responded by looking at the printer and mocking me, saying, "How long are you going to take?" in a demeaning tone while mimicking my question. This encounter left me feeling disrespected and completely disregarded as a customer.
The level of rudeness displayed by Gigi was shocking and entirely unacceptable for a customer service environment. It is clear that professionalism and basic courtesy are lacking at this branch of PNC Bank. As a result of this encounter, I have decided never to return to this location.
I would strongly advise anyone seeking respectful and courteous service to consider alternative banking options, as my experience at PNC Bank fell far short of even the most basic expectations of customer service.
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May 2024 by Krista Hinson
Whitney the branch manager here helped my family streamline our business. She is very intelligent and kind person. If anyone deserves a raise, it is her! Thank you Whitney!!!! You are the best.
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November 2023 by Robert DeMellier
I usually go to another branch but the last three times I went to PNC was this one in Jensen Beach. Each time I visited here I had the same Teller by the name Kiana. Each time she was very polite, friendly and professional at the same time. She is always helpul and answer's my question's. The second time I dealt with her I had a problem finding my Driver's License in my wallet. She was patient, didn't rush me and was concerned that I didn't lose it. Luckily I found in the wrong spot. Now that she reconnises me she asks how I'm doing and if I was off work today. I hope the Manager at this branch see's this post and takes note of it. PNC should be proud for her and knows she does a Great Job at Customer Service!
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July 2023 by Gyb 2Fyee
THEY DO NOT ANSWER THE PHONE!!! Horrible customer service unless you are inside their facility..
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July 2023 by Cathy McMurray
Mike the manager was very patient and helpful.
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May 2023 by Alison Cunningham Kryceski
Patrick is professional and kind. Goes above and beyond for his customers.
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June 2022 by Verified Google User
American flag flying at half-mast for months. Nobody cares here.
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December 2021 by Kevin Mears
They wanted me to go to another Bank to Close the Account. Understaffed as all their Banks are. No Branch Managers at most, so Good luck getting someone to make a Decision. Horrible!
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December 2021 by Richard Cerone
Nancy and Virginia are the best!..staff very friendly..this bank makes u feel at hm..
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July 2021 by Kathleen Peterman
Not only my bank! Feels like family! Caring and attentive! Great attitude and personalities!
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January 2021 by Anthony Gizze
The worst bank I’ve ever had to do business with. I’m shocked they are in business
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January 2021 by Jim Curley Jr
I presented a $2,500 check to cash from one of their customers. Since I didn’t have an account the teller was instructed to charge me $50 to cash their check! (2%) The teller was very professional but the institution is out of touch with consumer concerns! Shameful business practice!
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November 2020 by George Burkhardt
Big time banking services with the comfort of a community bbank.
